
Ruben Dunn
@rubendunn
Ambitious, high-performing professional with 10+ years’ experience building relationships, solving problems and delivering commercial results.
What I'm looking for
I’m a high-performing professional with 10+ years of experience working with people, solving problems and delivering commercial results.
My strengths are understanding people, building trust quickly, communicating clearly and turning opportunities into results. I’m naturally commercially minded, but I care just as much about the quality of the experience I create for customers, colleagues and clients.
Throughout my career, I’ve consistently taken ownership, developed people, improved performance and looked for better ways of doing things. I’ve worked in high-pressure, target-driven environments, managed teams of up to 15, and built a track record of exceeding expectations rather than simply meeting them.
Some of my strongest results include helping grow annual business performance from approximately £1.1m to £1.7m, achieving the highest regional conversion rate for glasses dispenses, delivering record-breaking sales periods and maintaining one of the highest operating profit percentages in my region for three consecutive years.
I’m now looking to bring that experience into a new environment where I can have a bigger impact and continue developing. I’m particularly interested in sales, business development, customer success, account management, recruitment, operations and other commercially focused roles where communication, initiative and performance matter.
I’m ambitious, adaptable and genuinely enjoy being given a problem and figuring out how to solve it.
Experience
Work history, roles, and key accomplishments
Retail Manager
Specsavers Marrickville
Jan 2025 - Present (1 year 9 months)
Build strong customer relationships and manage the customer journey to deliver tailored solutions and long-term value. Lead and coach the team to strengthen customer experience and commercial performance.
Retail Manager
Specsavers Bitterne
Jan 2017 - Jan 2025 (8 years)
Progressed from Supervisor to Store Manager, leading a team of 15 and driving customer-focused culture. Achieved highest regional conversion rate and grew store performance from £1.1m to £1.7m.
Education
Degrees, certifications, and relevant coursework
Brockenhurst College
ILM Level 2 & Level 3, Leadership and Management
2012 - 2013
Completed ILM Level 2 and Level 3 qualifications at Brockenhurst College from 2012 to 2013.
Noadswood Secondary School
Secondary School Education, General Education
2007 - 2012
Attended Noadswood Secondary School from 2007 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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