Krystol Barrios

I am a digital content creator with a unique blend of strategy, storytelling, and stakeholder relationship management. My journey has taken me from leading customer experience initiatives at a SaaS startup to crafting engaging NHL content that resonates with millions. I thrive in high-stakes environments, where I can leverage my creative and operational skills to drive engagement and build trust.

In my recent role as a Digital Media Producer, I combined my passion for hockey with digital expertise to create compelling content that connects with fans worldwide. I specialize in crafting video highlights, designing eye-catching thumbnails, and managing YouTube content, all while employing SEO strategies and analytics to enhance engagement. My commitment to ensuring that every piece of content reflects the unique spirit of the game is at the core of my work.

Previously, as the Director of Customer Experience at Azalio, I developed strategies that significantly enhanced customer satisfaction and retention. By creating user-friendly websites and managing impactful social media campaigns, I was able to align our efforts with business goals while building strong relationships with stakeholders. My ability to collaborate across teams and analyze market feedback has been instrumental in driving growth and engagement.