
Krystal Hansen
@krystalhansen
I coordinate dispatch, fulfillment, and logistics operations across North America.
What I'm looking for
At King Living, I coordinate North American dispatch and logistics operations across the U.S. and Canada, partnering with warehouses, showrooms, customer service teams, and delivery partners to support on-time order fulfillment.
I monitor shipments, inventory, order progress, and fulfillment exceptions while maintaining SAP/ERP records, reporting, and operational documentation. I investigate delivery issues and coordinate clear next steps across internal and external stakeholders.
My background also includes high-volume customer experience, order processing, vendor coordination, billing resolution, remote case coordination, and accurate recordkeeping. I’m comfortable managing multiple priorities while keeping communication and daily operations organized.
Experience
Work history, roles, and key accomplishments
Dispatch Coordinator / Operations Support
King Living
Jan 2026 - Present (8 months)
Coordinate North American dispatch and logistics operations, monitor shipment status and inventory, and resolve fulfillment issues. Maintain SAP/ERP records and improve workflow coordination between U.S. and Canadian teams.
Customer Experience Associate
Architectural Surfaces
Jul 2025 - Nov 2025 (4 months)
Managed high-volume client communication, orders, scheduling, and issue resolution. Maintained CRM/ERP records and coordinated with vendors to resolve discrepancies.
Front Desk Associate
Seventh Mountain Resort
May 2024 - Jun 2025 (1 year 1 month)
Provided high-volume customer service, managed check-ins, payments, and guest requests. Coordinated with multiple departments to ensure smooth daily operations.
Care Management Coordinator
SPNet Clinical Solutions
Jun 2022 - Apr 2024 (1 year 10 months)
Contacted physical therapy offices to verify patient attendance and treatment activity. Maintained accurate case records and managed high-volume outbound calls.
Education
Degrees, certifications, and relevant coursework
Krystal hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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