Kriti Sahanan
@kritisahanan
L&D leader driving end-to-end learning operations and instructional design for scaling teams.
IndiaWhat I'm looking for
I am an L&D professional with 7.5+ years focused on learning and development and 11.5+ years of overall professional experience, who builds and owns end-to-end L&D operations for growth-stage organizations. I design programs, create content, administer LMS platforms, establish reporting infrastructure, and deliver facilitator-led and virtual learning with a focus on practical impact and scalability.
At my current SaaS role I independently run platforms and compliance for 300+ users, created onboarding and certification programs, and developed the majority of the organization’s learning content—consistently earning high participant feedback and recognition for clear, personalized delivery.
Experience
Work history, roles, and key accomplishments
Senior Trainer
Checkmate
Jul 2022 - Present (3 years 7 months)
Built and owned end-to-end L&D operations for a SaaS startup (300+ users), implementing WorkRamp and LinkedIn Learning, designing 82% of 2024–2025 learning content, and delivering a 3-day Phone Soft Skills certification and new-hire orientations with average feedback 4.75/5.
Learning & Development Coordinator
ITC Maurya
Sep 2018 - Jun 2022 (3 years 9 months)
Established the L&D function for a new hotel property, ran end-to-end intern programs across eight cohorts (~60 interns each), and planned weekly 5-day orientation programs for cohorts of 7–25 new hires.
Butler
ITC Maurya
Aug 2017 - Aug 2018 (1 year)
Delivered personalized service to high-profile guests, managing preferences, logistics, and sensitive requests under time pressure while maintaining service standards.
WelcomLEAD
ITC Grand Bharat
Jul 2014 - Jul 2017 (3 years)
Supported pre-opening activities, developing and documenting SOPs for guest experience and front-office operations to standardize service delivery.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
Bachelor of Arts, Tourism Studies
2014 - 2017
Completed a Bachelor of Arts in Tourism Studies from Indira Gandhi National Open University between July 2014 and July 2017.
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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