Ananya Jain
@ananyajain
Senior Instructional Designer creating learner-centered ILT, VILT, and digital learning solutions.
What I'm looking for
I’m a Senior Instructional Designer and Learning & Development leader with 7+ years designing instructor-led, virtual, and digital learning experiences. I partner with SMEs and business leaders to translate business requirements into learner-centered solutions.
Across my roles, I build competency-based curriculum, storyboards, learning objectives, and assessments—then shape learning journeys that improve capability at scale. I use adult learning principles to design ILT, VILT, and micro-learning for diverse learner groups and business functions.
In enterprise environments, I’ve led major learning programs and platform initiatives, including a 20,000+ user HRMS–LMS integration and LMS management to synchronize hybrid delivery. I also developed learning blueprints and facilitated TTT sessions to ensure consistent delivery and quality.
Some of my standout results include launching a nationwide Surveyor Excellence Program with 100% adoption and a measurable 58% reduction in Voice of Customer (VOC) complaints within 2 quarters, plus an organization-wide Skill Gap Matrix covering 10,000 employees that led to targeted interventions. I’m currently implementing a 3-month Soft Skills Development Program for newly promoted Call Auditors.
Experience
Work history, roles, and key accomplishments
Senior Manager, Learning & Development
HDFC ERGO General Insurance
Feb 2025 - Present (1 year 5 months)
Partner with senior leaders to translate business priorities into learning objectives, instructional strategies, storyboards, facilitator/participant guides, and assessments. Developed a competency-based managerial development curriculum and launched a Surveyor Excellence Program, currently implementing a soft skills program for newly promoted call auditors.
Manager, Learning & Development
Aditya Birla Sun Life Insurance
Aug 2022 - Jan 2025 (2 years 5 months)
Design learning interventions with SMEs and business stakeholders by creating instructional strategies, storyboards, and end-to-end modules for e-learning, ILT, and VILT. Managed LMS synchronization for hybrid delivery and led creation of 150+ micro-learning modules within 90-day timelines.
Create training storyboards and modules for virtual and instructor-led training using PPT/Word/Excel/video formats. Maintain LMS content quality and user data accuracy, coordinate training events, and publish monthly training data analysis.
Assistant Manager, Training Manager
SBI Cards (Innovsource)
Jan 2020 - Nov 2021 (1 year 10 months)
Designed the end-to-end sales learning curriculum from induction through Month 12, including ILT and WBT formats with video/animation. Led LMS-HRMS integration for off-role employees, and performed training quality audits plus TTT sessions for the sales training team.
Education
Degrees, certifications, and relevant coursework
Rajasthan University
Master of Arts, English Literature
2018 - 2020
Completed an M.A. in English Literature from Rajasthan University from 2018 to 2020.
University of Rajasthan
Master of Arts, English Literature
2018 - 2020
M.A. in English Literature at the University of Rajasthan from 2018 to 2020.
Rajasthan University
Bachelor of Commerce, Commerce
2015 - 2018
Completed a B.Com. from Rajasthan University from 2015 to 2018.
University of Rajasthan
Bachelor of Commerce, Commerce
2015 - 2018
B.Com. at the University of Rajasthan from 2015 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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