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Kristin LackeyKL
Open to opportunities

Kristin Lackey

@kristinlackey

I drive complex multi-site operations, logistics execution, and process improvements.

United States
Message

What I'm looking for

I'm looking to lead complex operations, cross-functional execution, and process improvement work where I can solve ambiguous problems, align stakeholders, develop teams, and deliver measurable results.

I've led daily federal logistics for the United States Postal Service, managing execution across 1,200+ delivery points while resolving service disruptions, maintaining compliance, and restoring delivery of misrouted COVID-19 stimulus payments.

Previously, I directed relief operations across approximately 40 Waffle House locations, trained 400+ associates, and developed around 30 manager trainees. I also bring emergency communications, nonprofit administration, donor communications, and fundraising leadership experience, including helping raise approximately $70K for youth sports programs.

Experience

Work history, roles, and key accomplishments

United States Postal Service logoUS
Current

City Carrier Technician | Operations & Service Coordination

Jan 2019 - Present (7 years 9 months)

Own daily execution of a complex delivery operation serving 1,200+ delivery points, continuously resetting priorities and workflows in response to volume, staffing, and field conditions. Led an investigative effort during the COVID-19 pandemic that identified misrouted stimulus payments and drove corrective action.

Education

Degrees, certifications, and relevant coursework

Savannah State University logoSU

Savannah State University

Business Administration

2003 - 2006

Completed coursework in Business Administration.

Tech stack

Software and tools used professionally

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