Kristina Brann
@kristinabrann
IT support professional focused on troubleshooting, secure systems, and dependable user training.
United StatesWhat I'm looking for
I’m an IT support professional who has managed and coordinated IT-related matters end to end, including systems integration, data security, wireless communications, storage, and vendor partnerships. At Deer/Mt. Judea School District, I handled technical troubleshooting, developed IT policies and best practices, and made sure data was stored securely and accessible to the right personnel.
As an IT Assistant, I used Google Admin to manage staff/student emails and Chromebook devices, while supporting Microsoft servers and systems administration. I provided technical support and training to staff and users, and helped move IT projects from conception through implementation.
Most recently, I’ve been working as a Reviewer, processing scanned medical records and performing QA while supporting Review Analysts and Review Leads. I pair hands-on technical support with strong communication and documentation habits, and I’m currently pursuing CompTIA A+.
Experience
Work history, roles, and key accomplishments
Review Utility
Solarity Health
Feb 2025 - Present (1 year 4 months)
Processed scanned medical records and performed QA to support review analysts and review leads. Provided ongoing workflow support to ensure accurate record review.
Cabin Cleaner
Buffalo River Cabins
Mar 2024 - Feb 2025 (11 months)
Cleaned cabins as needed, performing deep cleaning and ensuring guest needs were met. Assisted with training new hires to support consistent service delivery.
IT Assistant
Deer/Mt. Judea School District
Dec 2018 - Nov 2022 (3 years 11 months)
Managed staff/student emails and Chromebook devices using Google Admin and supported Microsoft server administration. Helped troubleshoot and resolve technical issues and provided ongoing technical support.
Housekeeper
1929 Hotel Seville
Feb 2015 - Feb 2018 (3 years)
Performed hotel housekeeping duties including cleaning and sanitizing rooms to meet service standards. Maintained attention to detail to support guest satisfaction.
Education
Degrees, certifications, and relevant coursework
Southern Arkansas University Tech
Associate in Science (AS), Computer Information Systems
2020 - 2022
Earned an Associate in Science (AS) in Computer Information Systems from Southern Arkansas University Tech between 2020 and 2022.
Jasper High School
High School Diploma, High School
2007 - 2011
Completed high school at Jasper High School from 2007 to 2011 and earned a high school diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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