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Kristi KenderdineKK
Open to opportunities

Kristi Kenderdine

@kristikenderdine

Remote community and customer support representative with compassionate healthcare and service experience.

United States
Message

What I'm looking for

I’m looking for full-time remote work where I can provide compassionate support, resolve concerns, document clearly, and handle sensitive information with confidentiality—working in a fast-paced team that values professionalism and growth.

I’m a dedicated, compassionate professional who blends customer service, healthcare support, and remote operations to deliver positive outcomes. I’m known for resolving customer and member concerns with empathy, professionalism, and strong attention to detail.

In my current role as a Community Support & Customer Service Representative (Remote), I serve as a primary point of contact for a growing online community. I respond to inquiries through ticketing systems and direct communication channels, document interactions and resolutions, and help maintain a positive environment by enforcing community guidelines and resolving conflicts.

Before that, I supported individuals through caregiving experience and worked in various customer service roles. I assisted with daily care needs, coordinated healthcare-related tasks and schedules, maintained confidentiality of personal and medical information, and helped customers through challenging situations—while staying accurate, organized, and dependable in fast-paced settings.

Experience

Work history, roles, and key accomplishments

SE
Current

Community Support Rep

Self-Managed

Mar 2025 - Present (1 year 3 months)

Served as the primary point of contact for a growing online community, assisting members with questions, concerns, and support requests. Managed ticketing and direct communication workflows, documented resolutions, and enforced community guidelines while handling sensitive situations with confidentiality and empathy.

VR

Healthcare Support & Caregiving

Various Roles

Provided compassionate daily care support across multiple caregiving assignments, assisting with personal care needs and healthcare-related tasks. Maintained accurate records, coordinated appointments and schedules, and protected confidentiality when communicating with patients, families, and healthcare professionals.

Education

Degrees, certifications, and relevant coursework

HG

High School Diploma / GED

High School Diploma or GED, General Education

Earned a High School Diploma/GED.

Tech stack

Software and tools used professionally

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