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Konstantina SachinidouKS
Open to opportunities

Konstantina Sachinidou

@konstantina-sachinidou

I build customer enablement and onboarding experiences for SaaS users through learning, success, and stakeholder management.

Denmark
Message

What I'm looking for

I'm looking to build customer learning, enablement, and onboarding experiences where I can combine customer success, instructional design, project management, and stakeholder management.

I'm currently a Learning Specialist at Milestone Systems in Copenhagen, building on a customer-focused career across learning, enablement, and SaaS onboarding.

At LearnWorlds, I progressed from Customer Support Specialist to Customer Success Manager, supporting customers throughout their experience with the platform from 2020 to 2025.

My work brings together customer success, project management, stakeholder management, and learning. I also hold a Professional Certificate in Instructional Design from the Digital Learning Institute.

Alongside my SaaS experience, I've worked as a freelance Social Media Manager and held sales, store management, marketing, and public relations roles in Greece.

Experience

Work history, roles, and key accomplishments

Milestone Systems logoMS
Current

Learning Specialist

Jan 2025 - Present (1 year 8 months)

Responsible for learning and customer enablement initiatives at Milestone Systems.

LearnWorlds logoLE

Customer Success Manager

Jan 2021 - Jan 2025 (4 years)

Managed customer success and SaaS onboarding for LearnWorlds.

FR

Social Media Manager

Freelance

Jan 2019 - Jan 2025 (6 years)

Managed social media accounts on a freelance basis.

LearnWorlds logoLE

Customer Support Specialist

Mar 2020 - Jan 2021 (10 months)

Provided customer support for LearnWorlds.

Pandora logoPA

Sales Associate

Apr 2019 - Dec 2019 (8 months)

Worked as a sales associate at Pandora.

Inditex logoIN

Sales Associate

Nov 2018 - Apr 2019 (5 months)

Worked as a sales associate at Inditex.

O bag logoOB

Store Manager

Jun 2018 - Sep 2018 (3 months)

Managed store operations at O bag.

O bag logoOB

Sales Advisor

Mar 2018 - May 2018 (2 months)

Provided sales advice at O bag.

Athens Protasis logoAP

Sales Representative

Mar 2016 - Oct 2017 (1 year 7 months)

Worked as a sales representative at Athens Protasis.

TIF-Helexpo logoTI

Marketing And Public Relations Assistant

Jun 2015 - Feb 2016 (8 months)

Assisted with marketing and public relations at TIF-Helexpo.

Education

Degrees, certifications, and relevant coursework

DI

Digital Learning Institute

Professional Certificate in Instructional Design, Educational/Instructional Media Design

2023 -

National and Kapodistrian University of Athens logoNA

National and Kapodistrian University of Athens

Seminar, Digital Marketing

2019 - 2020

Completed a seminar in Digital Marketing from 2019 to 2020.

EA

Ethnikon kai Kapodistriakon Panepistimion Athinon

Seminar, Digital Marketing

2019 - 2020

UM

University of Macedonia

Bachelor's degree, Balkan, Slavics and Oriental studies

2011 - 2017

Tech stack

Software and tools used professionally

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