BBBenjamin Badstue
@benjaminbadstue
Customer success leader specializing in team coaching, technical support, and retention for digital products.
DenmarkWhat I'm looking for
I am a customer success professional with progressive experience in support, escalation management, and team leadership across remote, multinational environments.
I have delivered high-quality phone-based support, handled complex technical issues, and provided accurate product guidance to drive positive customer outcomes and digital adoption.
As a senior advisor I mentored entry-level advisors, maintained detailed escalation documentation, and conducted proactive follow-ups to improve satisfaction and retention.
In my current role as a team leader I coach remote teams, monitor KPIs, analyze operational data to improve processes, and foster cross-functional collaboration to enhance efficiency and customer value.
Experience
Work history, roles, and key accomplishments
COLead a remote team resolving technical issues, monitored KPIs to improve efficiency, and coached staff to drive customer adoption, satisfaction, and performance.
COHandled escalated and complex inquiries, conducted proactive follow-ups, and mentored entry-level advisors to improve team performance and customer satisfaction.
CODelivered high-quality phone support, resolving complex customer issues and providing product guidance, contributing to improved customer satisfaction and retention.
Education
Degrees, certifications, and relevant coursework
Benjamin hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
DenmarkAuthorized to work in
Job categories
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