Open to opportunities

Mak Konnie

@konniemak

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Operations leader blending FDA-quality systems with scalable supply-chain execution.

United States

Message

What I'm looking for

I’m seeking an Operations Leader role where I can drive operational excellence—rigorous quality, reliable supply chain infrastructure, and profit-focused execution. I’m excited to help transform facilities and legacy workflows into high-efficiency, growth-ready systems.

I’m a results-driven Business Operations Manager and Operations Leader who unifies strict quality systems management with high-impact business development. I’ve sustained over $13M in annual revenue in the competitive flavor and fragrance sector while helping build enterprise account growth as a #1 sales growth performer.

Most recently, I directed the full-scope startup and operational readiness for a new 15,000 sq. ft. FDA-registered manufacturing plant, coordinating cross-functional stakeholders from municipal officials to building inspectors. I also established end-to-end supply chain operations and built the technical quality documentation—COAs, specs, and master batch records—so products could scale safely and compliantly.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Manager/EA

Current

Jersey Food & Nutrition LLC

Dec 2024 - Present (1 year 7 months)

Directed full-scope startup and operational readiness for an FDA-registered 15,000 sq. ft. manufacturing plant, coordinating municipal officials, architects, and building inspectors to deliver construction timelines. Led regulatory framework work (FDA registrations, state health credentials, and food-related licensing) and built end-to-end global supply chain and quality documentation systems.

FDA Facility Registration Health License Quality Systems Master Batch Records Batch Planning Lab Coordination Global Vendor Management Packaging Compliance Supply Chain Operations

Top-Performing Sales Rep

M&U International LLC

May 2020 - Dec 2024 (4 years 7 months)

Drove account development and market penetration for flavor and fragrance ingredient distribution, recognized as #1 sales growth performer for three consecutive years. Managed 35–40 enterprise-tier accounts and generated over $13M in total annual revenue through cold market development and consultative conversions.

B2B Sales Account Development Market Penetration Consultative Sales Flavor And Fragrance Distribution Customer Relationship Management Ingredient Profile Matching With R&D Enterprise Account Management

Accounting Assistant to Controller

JEM International Inc.

Dec 2017 - Mar 2020 (2 years 3 months)

Supported month-end finance operations by maintaining accounts payable/receivable, cash flow summaries, bank reconciliations, and multi-state sales tax compliance profiles. Produced recurring financial and operational reporting for executive analysis, including sales margin, aging balances, and commission matrices.

Accounts Payable Accounts Receivable Cash Flow Analysis Bank Reconciliation Sales Tax Compliance Financial Reporting Sales Analysis

Executive Assistant to CEO

Henry Jewelry Manufacturing Co.

Aug 2014 - Jan 2017 (2 years 5 months)

Facilitated high-priority executive initiatives, including product design rollouts, operational schedules, and international marketing assets. Managed sensitive executive workflows to support strategic corporate execution.

Executive Support

Sales & Marketing Manager

Aroma Land

Aug 2005 - Oct 2014 (9 years 2 months)

Led sales initiatives and coordinated targeted sourcing and private-label design roadmaps. Supported consumer packaging deployment and long-term revenue growth while guiding collaborative sales capture.

Sourcing Private Label Design Consumer Packaging Deployment Revenue Growth Strategy Sales Management