Kofoworola Ojomu
@kofoworolaojomu
I deliver responsive customer support across digital, retail, and social media channels.
What I'm looking for
I've supported customers across digital, retail, and social media environments, resolving enquiries, complaints, transactions, and purchasing needs with professionalism.
At Firelinks Limited, I responded to customer enquiries through digital channels, maintained accurate support records, and coordinated with internal teams to resolve complaints efficiently. In retail operations, I processed cash and electronic payments, handled cash reconciliation, and helped maintain an efficient daily workflow.
Most recently, at EtuahBella, I've managed customer interactions and content publishing with Canva to strengthen online engagement, customer relationships, and brand visibility. I'm fluent in English and Yoruba, with basic Portuguese, and bring a customer-focused mindset to fast-paced, multicultural teams.
Experience
Work history, roles, and key accomplishments
Customer Service Intern
Firelinks Limited
Jan 2022 - Dec 2023 (1 year 11 months)
Responded professionally to customer enquiries across digital communication channels, assisted customers with accurate information, logged interactions, and coordinated with internal teams to resolve complaints efficiently.
Education
Degrees, certifications, and relevant coursework
Lagos State University
Bachelor of Arts, Peace Studies
2022 - 2025
Pursued a Bachelor of Arts in Peace Studies, developing a strong foundation in conflict resolution and community engagement.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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