Kizzie Watts

Collaborated with supervisors to review patient conditions and coordinate medical care, assisting with activities of daily living and managing household chores. Transported patients to various events and documented mental status, sleep, and dietary patterns in medical records.

Managed ongoing customer relationships, providing continuous support and guidance to ensure satisfaction with products and services. Effectively addressed inquiries and resolved issues to maintain high levels of customer loyalty and retention.

Coordinated scheduling and workflow adjustments in anticipation of customer demand patterns, enhancing operational efficiency by identifying and rectifying process bottlenecks. Facilitated the resolution of escalated customer issues, ensuring satisfaction through effective communication and problem-solving.

Addressed and resolved customer inquiries by analyzing issues and determining root causes, ensuring high levels of customer satisfaction and loyalty. Enhanced client relationships and maintained accurate records by updating account information and processing financial adjustments as necessary.

Optimized customer service operations, enhancing efficiency and setting higher performance standards to improve client satisfaction. Analyzed employee performance and identified training needs to address process inefficiencies, contributing to the resolution of product and service concerns.

Addressed and resolved customer inquiries, ensuring satisfaction by implementing proactive solutions tailored to individual needs and concerns. Processed account adjustments and provided product recommendations, enhancing customer experience through attentive service and knowledgeable support.

Assessed client financial situations to identify potential tax liabilities and eligibility for abatements, ensuring compliance with tax regulations. Prepared accurate individual and corporate tax returns across diverse industries, adhering to government requirements and standards.

Assisted clients with daily living activities, including dressing, grooming, and bathing, fostering their self-esteem and general wellness. Developed and implemented nutritious meal plans, prepared daily meals to meet dietary requirements, and monitored vital signs as instructed by healthcare professionals.

Assessed client needs to mitigate future tax liabilities and determine eligibility for abatement, ensuring compliance with government regulations for individual and corporate returns. Analyzed financial data against tax codes to identify exemptions and deductions, while liaising with the IRS to resolve client issues.

Completed an Associate of Arts degree focusing on Business. The curriculum provided foundational knowledge in business principles, management, and administration, preparing for entry-level roles in various business sectors.