kisha nair

As a Market Analyst, I manage the South Asia teams, create visual data for analysis, and develop AI models to identify market issues. I also organize meetings, drive improvements to key metrics, and collaborate with cross-functional teams to enhance operational efficiency.

In this role, I partnered with various teams to identify operational gaps and manage initiatives for policy enforcement. I also provided coaching sessions and prepared policy data reports to improve team performance and user experience.

As a Quality Analyst, I performed daily audits, maintained sampling queues, and provided feedback on policy updates. I also participated in developing quality inspection standards and collaborated with moderation teams to ensure quality compliance.

In this role, I provided Level 1 technical support, logged incidents, and ensured timely escalation of customer issues. I also coordinated system-level production resolutions and guided less-experienced technicians.

I taught undergraduate courses, supervised student assignments, and contributed to curriculum development. Additionally, I managed administrative functions to ensure efficient project delivery and coordinated university events.

During my internship, I initiated a system-based record-keeping process, coordinated import and export shipments, and liaised with sales and operations to ensure timely deliveries.