Open to opportunities

kisha nair

@kishanair

Message

A hard-working and self-motivated market analyst with a passion for data analysis.

Malaysia

Message

What I'm looking for

Seeking a challenging role that leverages my skills and experience to contribute to the growth of a dynamic organization, with opportunities for career growth and professional development.

I am a dedicated and results-driven market analyst with experience in data analysis, market research, and policy enforcement. With a strong background in business administration and a Ph.D. in Management, I possess excellent analytical and problem-solving skills. My expertise lies in identifying market trends, creating data visualizations, and developing solutions to improve product safety and user experience.

In my current role at ByteDance Malaysia, I have successfully managed S&I of two South Asia teams, created SOPs for market metrics, and developed AI models to capture violations. I am a team player with excellent communication and interpersonal skills, able to work effectively with cross-functional teams to drive improvements and mitigate risks.

I am seeking a challenging role that leverages my skills and experience to contribute to the growth of a dynamic organization. I am a quick learner, adaptable, and willing to take on new challenges and responsibilities.

Experience

Work history, roles, and key accomplishments

Current

Market Analyst

Current

ByteDance Malaysia

May 2023 - Present (2 years 1 month)

As a Market Analyst, I manage the South Asia teams, create visual data for analysis, and develop AI models to identify market issues. I also organize meetings, drive improvements to key metrics, and collaborate with cross-functional teams to enhance operational efficiency.

Data Analysis AI SOP Development Cross Functional Collaboration Market Research Project Management Data Visualization Risk Management Trend Analysis User Experience

Market Specialist – Policy Enforcement

ByteDance Malaysia

Nov 2021 - Jul 2023 (1 year 8 months)

In this role, I partnered with various teams to identify operational gaps and manage initiatives for policy enforcement. I also provided coaching sessions and prepared policy data reports to improve team performance and user experience.

Team Collaboration Data Reporting Coaching Process Optimization Risk Management Project Management Quality Assurance Communication Problem Solving

Quality Analyst

ByteDance Malaysia

Jan 2021 - Nov 2021 (10 months)

As a Quality Analyst, I performed daily audits, maintained sampling queues, and provided feedback on policy updates. I also participated in developing quality inspection standards and collaborated with moderation teams to ensure quality compliance.

Quality Assurance Data Analysis Feedback Process Optimization Team Collaboration Reporting Auditing Problem Solving Communication

Service Desk Analyst

Atos Malaysia

Jul 2019 - Dec 2020 (1 year 5 months)

In this role, I provided Level 1 technical support, logged incidents, and ensured timely escalation of customer issues. I also coordinated system-level production resolutions and guided less-experienced technicians.

Technical Support Incident Management Customer Service Troubleshooting Documentation Team Leadership Communication Problem Solving Tech Support

Administrative Executive & Lecturer

Limkokwing University of Creative Technology

Jun 2016 - May 2019 (2 years 11 months)

I taught undergraduate courses, supervised student assignments, and contributed to curriculum development. Additionally, I managed administrative functions to ensure efficient project delivery and coordinated university events.

Teaching Curriculum Development Administration Event Coordination Communication Team Collaboration Problem Solving

Intern

TASCO Bhd

Feb 2016 - May 2016 (3 months)

During my internship, I initiated a system-based record-keeping process, coordinated import and export shipments, and liaised with sales and operations to ensure timely deliveries.