kiran gill

Collaborated onsite at Securities Commission Malaysia to transition manual submission processes to an online portal, improving efficiency and user experience. Contributed to the digital transformation of Unit Trust Fund registration and establishment, ensuring compliance with regulatory standards. Developed detailed documentation including BRDs and SRS, and conducted UAT to ensure smooth system ad

Managed over 300 daily customer deposits, withdrawals, and transfers, ensuring accurate account reconciliation and timely transaction processing. Verified and authorized payment requests, identified discrepancies, and maintained detailed records compliant with internal and external requirements. Prepared comprehensive end-of-shift transaction reports using Microsoft Excel and monitored transaction

Led and contributed to end-to-end projects across diverse business domains, collaborating with cross-functional teams to deliver data-driven solutions. Developed and deployed interactive Power BI dashboards for sales, marketing, and customer insights, enabling data-driven decision-making. Managed data integration projects with CRM and ERP systems, streamlining data flow for enhanced analytics and

Managed end-to-end recruitment processes, including screening, interviews, and onboarding, and coordinated orientation and training programs. Developed and updated HR policies, managed payroll processing, and administered employee benefits programs. Provided administrative support, maintained HRIS records, and ensured compliance with labor laws and company policies.

Consistently met and exceeded sales targets for HSBC banking products and services, utilizing CRM software to manage customer interactions and track leads. Built strong relationships with customers, conducted high-volume outbound calls, and assessed customer needs to recommend tailored banking solutions. Provided excellent customer service and ensured full adherence to HSBC’s sales processes and r

Supported the Project Management Office (PMO) in streamlining internal processes and utilized Salesforce to track project progress and sales data. Conducted data clean-up exercises to improve report accuracy and enhanced organization by regularly updating project reports and timelines using Microsoft Project and Salesforce. Generated and distributed weekly project status reports to leadership, mai

Activities and societies: Member of Mathematics Club, Career Workshop Attendee - UTAR Career Services

Studied the fundamentals of financial mathematics, including probability and statistics, business finance, and data analysis. Gained expertise in quantitative methods and their application in financial contexts.