At EL NESR – ALEXANDRIA, I assisted with sales activities and customer communication, promoted and resold products, and supported social media moderation and customer inquiries.
At SPEAGLISH – CAIRO, I worked with leads from initial contact through closing, updated lead information in Google Sheets, and followed up with customers after closing.
In my telesales work, I used CRM systems to manage leads and customer information, created and followed sales scripts, and learned medical product knowledge through specialized courses. As a Business Development & CRM Specialist, I supported business development activities and worked with clients to understand their needs.
