Kiran Suresh

I am an experienced customer service and front desk professional with over six years in hospitality, administration, and customer-facing roles. My career has been marked by a proven ability to manage digital records, perform accurate data entry, and effectively resolve client concerns. I have honed my skills in using MS Office tools, Google Workspace, and various front office systems, which has allowed me to excel in my roles.

Currently, I serve as the Evening Front Desk Supervisor at Slave Lake Inn & Conference Centre, where I maintain and update guest records using hotel management software, generate daily shift reports, and train staff on data entry procedures. My previous roles include working as a Sales/Administrative Assistant in Mumbai, where I managed customer databases and provided administrative support to senior management. I am passionate about delivering exceptional service and ensuring operational efficiency in every task I undertake.