Valyne Nicholas
@valynenicholas
I support customers, parcel operations, sales, and hospitality services with strong administrative skills.
Saint LuciaWhat I'm looking for
I've supported guests and customers across hospitality, retail, and customer service roles, most recently as a Room Attendant at Sugar Beach.
At ItelBpo and Duty Free Shoppers Inc, I handled calls, entered customer and parcel information, generated sales, created shipping labels, and communicated with customers and carriers.
I've also managed inventory, purchased goods, supported accounting tasks, and assisted supervisors. I bring customer service, time management, Excel, Google Sheets, and document preparation skills.
Experience
Work history, roles, and key accomplishments
Room Attendant
Sugar Beach
Apr 2024 - Mar 2026 (1 year 11 months)
Worked as a Room Attendant at Sugar Beach, responsible for cleaning and maintaining guest rooms.
Customer Service Representative
ItelBpo
Nov 2022 - Dec 2023 (1 year 1 month)
Handled customer service duties including answering and making calls, entering customer information, and generating sales.
Market Research Officer/Customer Service Rep./Assistant
Duty Free Shoppers Inc
May 2020 - Nov 2022 (2 years 6 months)
Tracked and gathered parcel information, entered data into Google Sheets/Excel, emailed customers and carriers, created packing slips and shipping labels, and assisted the supervisor.
Cashier/Assistant Manager
J&B Supermarket
Oct 2018 - Dec 2020 (2 years 2 months)
Performed cashier and assistant manager duties including inventory management, purchasing, accounting, stocking shelves, and sales.
Housekeeping
Fond Doux Resort
Oct 2016 - Nov 2018 (2 years 1 month)
Performed housekeeping duties including cleaning rooms and public areas, decorating rooms for special occasions, assisting in different departments, and laundry duties.
Education
Degrees, certifications, and relevant coursework
Sir Arthur Lewis Community College
Business Administration
2014 - 2015
Pursued Business Administration studies at Sir Arthur Lewis Community College from 2014 to 2015.
Choiseul Secondary School
2009 - 2014
Completed secondary education at Choiseul Secondary School from 2009 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Saint LuciaAuthorized to work in
Job categories
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