Open to opportunities

Kingston Agbo

@kingstonagbo

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Data-focused financial services professional using SQL and Power BI to drive growth.

Nigeria

Message

What I'm looking for

I’m looking for a data-driven role in financial services where I can use SQL and Power BI to analyze transactions, build customer profiles, and help improve POS sales, credit decisions, and customer satisfaction.

I’m a data-focused professional at Moniepoint MFB, applying SQL and Microsoft Power BI to turn financial and transaction data into actionable customer and relationship insights. I bring hands-on exposure to transaction data, customer behavior analysis, and day-to-day financial services operations.

At the Federal Airports Authority of Nigeria (FAAN), I collected, validated, and maintained flight operations data for operational reporting. I achieved 100% accuracy across 10,000+ records, streamlined data entry workflows to cut processing time by 15%, and trained incoming staff on data management protocols to establish team-wide quality standards.

As a Business Relationship Manager at Moniepoint MFB, I drove POS product sales and built customer financial profiles. I increased POS terminal sales by 25% in Q1 through high-potential merchant identification using transaction pattern analysis, and built loan profiling frameworks for 200+ weekly customer transactions to improve credit assessment and customer satisfaction.

Before that, I strengthened my data mindset through customer feedback work in retail and telecom marketing. I gathered consumer preference data and achieved a 95% satisfaction rate from sampled feedback, and I also grew SIM pack sales by 20% through targeted outreach and market segmentation while capturing territory-level customer feedback.

Experience

Work history, roles, and key accomplishments

Current

Business Relationship Manager

Current

Moniepoint MFB

Jan 2024 - Present (2 years 7 months)

Drove POS product sales and built customer financial profiles by analyzing transaction patterns to identify high-potential merchant segments. Built loan profiling frameworks for 200+ weekly customer transactions, improving credit assessment and customer satisfaction.

Product Sales Customer Segmentation Loan Profiling Credit Assessment Customer Satisfaction

Data Entry

Federal Airports Authority of Nigeria (FAAN)

Jan 2024 - Dec 2025 (1 year 11 months)

Collected, validated, and maintained flight operations data for Nigeria's national airport authority, achieving 100% accuracy across 10,000+ flight records. Streamlined data entry workflows to cut processing time by 15% and trained incoming staff on data management protocols.

Flight Operations Data Data Validation Data Integrity Workflow Optimization Operational Reporting

Marketer

Ikeja City Mall

Jan 2019 - Dec 2019 (11 months)

Gathered and synthesized consumer feedback data through direct product sampling at a high-footfall retail environment. Achieved a 95% satisfaction rate across sampled customer feedback.

Customer Feedback Analysis Market Research

Marketer

Airtel Mobile

Jan 2014 - Dec 2015 (1 year 11 months)

Promoted telecom products and captured market feedback across Lagos State for Airtel Mobile. Grew SIM pack sales by 20% through targeted outreach and market segmentation and gathered customer feedback to support service improvements.

SIM Pack Sales Market Segmentation Customer Feedback Analysis Sales