Open to opportunities

Prosper Ogah

@prosperogah

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Results-driven Business Intelligence and Data Analyst with strong analytical skills.

Nigeria

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What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and impactful data-driven decision-making.

I am a results-driven and analytical Business Intelligence and Data Analyst with extensive experience in transforming data into actionable insights. My expertise lies in leveraging data analysis tools, reporting techniques, and BI platforms to deliver high-quality, data-driven solutions that drive business growth. I possess a strong understanding of finance and banking industry dynamics, combined with a keen eye for detail and accuracy.

Throughout my career, I have demonstrated exceptional ability to meet tight deadlines, collaborate with cross-functional teams, and exceed performance targets. My commitment to continuous improvement, data integrity, and delivering results that align with business objectives has been recognized through various accolades, including an honorary letter of commendation from the Group Head at UBA for exceeding customer expectations. I am passionate about delivering value through data insights and fostering collaboration to ensure operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Business Developer Investment Analyst

Current

Browncon Investment Group

Apr 2023 - Mar 2024 (11 months)

Responsible for analyzing credit reviews, identifying weaknesses, and proposing business models for credit approval. Summarized financial metrics and prepared investment reports while formulating marketing strategies that increased sales by 60%. Collaborated with teams to resolve customer complaints and maintained data security protocols.

Financial Reporting Market Research Risk Management Business Development Excel Customer Relationship Management Data Security Team Collaboration Sales Strategy

Assistant Branch Manager/Customer Service Manager

United Bank for Africa

Jan 2018 - Jan 2023 (4 years 11 months)

Oversaw daily branch operations, approved account maintenance requests, and enhanced customer engagement by 70%. Contributed to profitability through cash management and ATM performance, while resolving customer issues and promoting bank products, achieving a 45% sales growth.

Customer Service Cash Management Team Leadership Customer Relationship Management Compliance

Customer Service Intern

Guarantee Trust Bank

Jan 2018 - Feb 2018 (1 month)

Handled cash transactions and addressed customer inquiries while promoting banking products. Ensured compliance with security protocols and assisted in e-banking services, contributing to customer satisfaction and operational efficiency.

Cash Transactions Compliance Problem Solving Communication Customer Engagement

Administrative Assistant

Endamor Global Service Limited

Aug 2015 - Jul 2016 (11 months)

Organized client appointments and maintained data confidentiality. Provided customer service, supported team tasks, and performed data analyses while managing filing systems and special projects.