
king chuii User
@kingchuiiuser
I deliver reliable customer support across voice, email, and chat for international clients.
What I'm looking for
I've supported customers for NCP Car Park, T-Mobile, Uber, tax services, and hospitality accounts through phone, email, chat, and digital channels. I resolve billing, account, payment, reservation, and service concerns while maintaining accurate CRM documentation.
Across more than six years in customer support, I've consistently met quality, productivity, customer satisfaction, and compliance standards. I'm seeking a Virtual Assistant, Customer Support Specialist, or Administrative Support role where I can improve operations and deliver outstanding customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
NCP Car Park (UK Account)
Jan 2026 - Jul 2026 (6 months)
Provided professional customer support via phone and email regarding parking permits, payments, account management, and general inquiries. Investigated and resolved Parking Charge Notice (PCN) disputes while ensuring compliance with company policies.
Education
Degrees, certifications, and relevant coursework
PATTS College of Aeronautics
Bachelor of Science, Aircraft Maintenance Technology
2010 - 2013
Studied Aircraft Maintenance Technology at PATTS College of Aeronautics from 2010 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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