Jenved Puzon

I am an experienced customer service specialist and virtual assistant with a strong background in client support. My career spans from 2015 to 2017 at Teleperformance, where I excelled in assisting customers with booking hotels, flights, and car rentals. I ensured accurate reservations while managing various administrative tasks, demonstrating my adaptability and skill in handling inquiries and coordinating with teams across different industries.

Throughout my tenure, I delivered excellent customer service by addressing inquiries, resolving issues, and recommending options tailored to customers’ needs. My role also involved managing appointment setting and scheduling for customer services through efficient communication, showcasing my strong organizational and time management skills. I am committed to providing exceptional support and am always looking for ways to enhance the customer experience.