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Kimberly San NicolasKN
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Kimberly San Nicolas

@kimberlysannicolas

I drive business payments adoption, strategic growth, and customer-focused product improvements at Amazon.

United States
Message

What I'm looking for

I'm looking to work at the intersection of product, sales, and customer experience, driving customer-focused growth through strategic problem-solving, product improvements, and operational excellence.

At Amazon, I drive adoption of Business Credit Accounts for Amazon Business North America customers, shaping market-penetration strategies and advocating for product enhancements grounded in customer insights.

I've led strategic initiatives, managed a $1.7B incentives P&L, grown a $500M reseller portfolio by 17% year over year, negotiated multimillion-dollar contracts, and built scalable operating models across product, sales, and customer experience.

Experience

Work history, roles, and key accomplishments

Amazon logoAM
Current

Sr. Business Development, Business Payments

Apr 2024 - Present (2 years 5 months)

In my role I drive adoption of Business Credit Accounts (BCA) among AB NA CPS customers. I develop and execute strategies to enhance market penetration, while also advocating for product enhancements based on customer insights. My responsibilities included managing the BCA pipeline and collaborating cross-functionally to remove adoption and serviceability barriers, ensuring a seamless customer ex

Amazon logoAM

Manager, Strategic Initiatives, B2B

Jan 2020 - Apr 2024 (4 years 3 months)

I spearheaded strategic initiatives across business segments (ComSec, PubSec, Strat), focusing on governance, productivity, and large-deal execution.  I successfully rebuilt the team charter to enhance scalability and efficiency, overseeing multiple high-impact projects. My team's efforts resulted in significant time savings and operational improvements, demonstrating my commitment to driving grow

Amazon logoAM

Manager, Strategic Accounts, Incentives

Aug 2018 - Feb 2020 (1 year 6 months)

In my role at Amazon, I was responsible for overseeing the North America Incentive business, managing a substantial P&L of $1.7B. I led a team of five, focusing on contract negotiations and driving growth in the reseller segment($500MM portfolio, +17% YoY growth). My efforts resulted in the successful promotion of a team member and significant year-over-year growth. I also played a key role in neg

Amazon logoAM

Employee Resource Associate

Oct 2011 - Jan 2013 (1 year 3 months)

Worked as Employee Resource Associate at Amazon.

Education

Degrees, certifications, and relevant coursework

WD

Winning by Design

Amazon - Managing for Impact

Issued Jun 2023 · Expired Jun 2026

UW

University of Washington

Bachelor's degree, Sociology and Communications

2006 - 2009

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