I'm looking for a job that provides opportunity in developing my skills while contributing my expertise to the company. I am also looking for a job that promotes work life balance, and offers career growth and advancement.
KALooking for a job
Kimberly Rose Arma
@kimberlyrosearma
Highly motivated Customer Care Professional with 5 years of experience.
PhilippinesWhat I'm looking for
I am a highly motivated Customer Care Professional with a combined 5 years of experience in BPO and the financial industry. During my time at American Express from 2022 to 2024, I provided excellent customer service, handling financial account inquiries, processing dispute requests, replacing credit cards, monitoring credit limits, and ensuring compliance with banking regulations.
As a Customer Account Executive at Concentrix from 2018 to 2021, I specialized in customer retention and assisting customers with their concerns. I have a strong track record of providing assistance on how to properly use cosmetics and skincare products.
Experience
AE
Customer Care Professional
American Express
Jan 2022 - Dec 2022 (11 months)
Provides excellent customer service, handling card members financial account inquiries, processing dispute request, replacing credit cards, monitoring credit limits, and ensuring compliance with banking regulations.
CO
Customer Account Executive
Concentrix
Jan 2018 - Feb 2021 (3 years 1 month)
Specialized with retention and assisting customers on their concern.
Tech stack
Learn about the tools and technologies that Kimberly Rose likes to use.
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Salary expectations
0-0 USD
Job categories
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