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KU@kikiuser
Bilingual customer service professional with a passion for cryptocurrency.
United StatesAs a bilingual customer service professional with over two years of experience, I have honed my skills in providing exceptional support in fast-paced environments. My expertise lies in troubleshooting technical queries and delivering swift resolutions across various channels, including live chat and ticketing systems. I pride myself on my ability to manage high call volumes while maintaining a focus on customer satisfaction.
Currently, I am working as a Customer Service Representative at Avesis, where I continue to develop my problem-solving and communication skills. My enthusiasm for blockchain and cryptocurrency drives my desire to contribute to a leading exchange platform like Binance. I am eager to leverage my technical proficiency and customer service excellence to enhance user experiences and support the growing cryptocurrency community.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
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Work history, roles, and key accomplishments
Avesis
Sep 2023 - Present (2 years 2 months)
Bilingual customer service representative with over two years of experience in high-volume environments. Skilled in troubleshooting technical queries and resolving complex customer issues through live chat and ticketing systems. Proven ability to manage high call volumes while maintaining customer satisfaction.
Northeast Security Inc
Aug 2023 - Oct 2023 (2 months)
Lead concierge responsible for providing exceptional customer service and support in a fast-paced environment. Focused on effective communication and problem-solving to ensure client satisfaction.
City Of Sacramento Aquatics
May 2022 - Mar 2023 (10 months)
Red Cross certified lifeguard providing safety and support in aquatic environments. Responsible for monitoring activities and ensuring a safe experience for all patrons.
Akebono Japanese Restaurant
May 2021 - May 2022 (1 year)
Sushi chef responsible for preparing high-quality sushi and maintaining kitchen standards. Focused on teamwork and adaptability in a fast-paced restaurant environment.
Degrees, certifications, and relevant coursework
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