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@kiervencabiles
Transport Officer with strong leadership and customer service skills.
I am a dedicated Transport Officer with extensive experience in overseeing operations and managing teams. Currently, I work at Europcar Philippines, where I ensure the smooth functioning of daily operations, address challenges, and maintain high standards of service. My role involves supervising staff, managing budgets, and ensuring that our fleet meets cleanliness standards.
Previously, I served as a Rental Sales Officer at Europcar, where I honed my customer service skills by addressing inquiries, promoting our services, and providing management with regular sales performance updates. My background in Business Administration with a focus on Marketing Management has equipped me with the knowledge to effectively engage with customers and drive sales.
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Work history, roles, and key accomplishments
Europcar Philippines, Inc.
Oct 2022 - Present (3 years 1 month)
Managed daily departmental operations, making critical decisions and resolving challenges. Supervised staff, managed budgets, and maintained fleet cleanliness standards.
Europcar Philippines, Inc.
Feb 2017 - Present (8 years 9 months)
Handled customer inquiries, escalating complex issues as needed, and provided sales performance reports to management. Promoted and sold company products, leveraging product knowledge to highlight customer benefits.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business Administration Major in Marketing Management
Completed a Bachelor of Science in Business Administration with a major in Marketing Management. Gained foundational knowledge in marketing strategies, business operations, and management principles.
High School Diploma, General Studies
Completed secondary education, focusing on core academic subjects. Developed fundamental skills in various disciplines.
Elementary School Certificate, General Studies
Completed elementary education, building foundational knowledge in basic subjects. Developed essential learning skills.
Software and tools used professionally
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