ERICKA JOY DELMO

Oversaw the daily operations of the logistics company, ensuring smooth and efficient execution of supply chain and transportation processes. Managed budgets, forecasts, and financial reports, ensuring the company operated within budgetary constraints.

Greeted customers and assisted them in selecting products or services that best meet their needs. Provided product information, answered questions, and offered recommendations to customers.

Assisted the Unit Manager in overseeing day-to-day operations of the unit, ensuring smooth and efficient processes. Supervised and supported staff within the unit, including training, scheduling, and providing performance feedback.

Managed the daily operations of the administrative department, ensuring smooth and efficient functioning. Supervised and evaluated administrative staff, providing guidance and training when necessary.

Acted as the primary point of contact for customers, addressing inquiries, concerns, and complaints in a timely and professional manner. Built and maintained strong relationships with existing customers to ensure long-term satisfaction and loyalty.

Assisted the sales team in generating leads and identifying potential clients. Supported in the preparation of sales presentations and proposals.

Graduated with a Bachelor of Science in Tourism Management. The curriculum focused on various aspects of the tourism industry, preparing for roles in travel, hospitality, and related sectors.

Completed high school education, earning a High School Diploma. The curriculum provided a foundational education across various subjects.