Open to opportunities

Katie Cruz

@katiecruz

Message

Senior people, talent, and organizational effectiveness leader driving measurable workforce and leadership outcomes.

United States

Message

What I'm looking for

I’m looking to lead people strategy and talent systems in a multi-site organization—aligning performance management, onboarding, and leadership development to measurable outcomes. I want a role where I can use workforce analytics to drive retention, culture, and execution through leaders.

I’m a strategic People, Talent & Organizational Effectiveness leader with experience designing scalable workforce systems that strengthen leadership capability, improve employee experience, and drive measurable organizational outcomes across complex, multi-site environments. I partner with senior leaders to align talent strategy, performance management, onboarding, leadership development, employee engagement, and workforce planning to business priorities.

I’m known for building high-accountability, people-centered systems that improve retention, accelerate performance, and strengthen organizational culture through leadership effectiveness and data-informed decision-making. I’ve reduced time-to-productivity by 52% (59.3 → 28.6 days), improved early-tenure retention, and supported operational quality and safety improvement—translating workforce and compliance challenges into standardized tools that strengthen consistency in leadership execution.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Manager

Current

US Foods

Jan 2024 - Present (2 years 5 months)

Led people strategy for a 500+ employee, multi-site operation, partnering with senior operations leaders to improve workforce performance and retention. Increased employee engagement survey participation from ~51% to 70% and reduced time-to-productivity from 59.3 to 28.6 days (~52%).

People & Strategy Workforce Planning Performance Management Employee Engagement Leadership Development HR Operations Employee Relations Workforce Analytics

HR Business Partner

Mary Washington Medical Group

Jan 2023 - Jan 2024 (1 year)

Partnered with leaders across a 1,000+ associate multi-site healthcare system to drive consistency in performance management and employee relations. Standardized HR practices and supported career development/internal mobility to strengthen workforce capability and retention.

HR Business Partnering Performance Management Employee Relations Policy Development Career Development Internal Mobility Workforce Consistency Stakeholder Management

HR Business Partner

United Natural Foods Inc.

Jan 2018 - Jan 2020 (2 years)

Supported senior leadership in a unionized, multi-site distribution environment by aligning workforce strategy with labor relations, productivity, and operational goals. Redesigned onboarding and talent development programs and revamped the hourly training model to improve consistency and outcomes.

Labor Relations Onboarding Talent Development HR Operations Employee Relations Workforce Planning

HR Supervisor

JBS

Jan 2017 - Jan 2018 (1 year)

Served as Acting HR Director, overseeing HR operations and advising leadership on workforce strategy across talent development, employee relations, and operational priorities. Built and scaled a workforce training function and competency-based progression models, improving efficiency and transparent advancement across 30+ operational processes.

Acting HR Director Workforce Training SOP Development Talent Development Employee Relations Workforce Planning Organizational Change