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Khushi Sidana

@khushisidana

Customer Success & Growth Manager at Taskmaker AI improving doctor onboarding and retention for a health-tech platform.

At Taskmaker AI, I help doctors adopt a health-tech platform through personalized demos and clear product communication. I improved onboarding success for 10+ doctors per month.

I also introduced proactive communication, feedback loops, and tailored success strategies for healthcare professionals. This helped increase customer satisfaction and retention among 15+ professionals weekly.

At Jan Seva Hospital, I coordinated care for 20–30 patients daily in a dental OPD and worked closely with four multidisciplinary doctors. I also oversaw daily operations and made timely staffing decisions.

As a Ghostwriter for Trickycare.com, I created 30+ SEO-optimized articles about dental procedures, oral hygiene, and healthcare. My research at Christian Dental College, Ludhiana examined dental students’ mental stress using the GHQ-12 scale.

Experience

Work history, roles, and key accomplishments

Current

Customer Success & Growth Manager

Current

Taskmaker AI

Jan 2026 - Present (10 months)

Improved doctor onboarding success rate by enabling seamless adoption of a health-tech platform for 10+ doctors per month. Increased customer satisfaction and retention among 15+ healthcare professionals weekly through proactive communication and tailored success strategies.

Customer Success Onboarding Communication Skills

Feedback Loops

LinkedIn Content Strategy Healthcare SaaS

Demonstrator

Jan Seva Hospital

Oct 2024 - Jan 2026 (1 year 3 months)

Coordinated care for 20–30 patients daily in a high-volume dental OPD, minimizing delays and enhancing patient experience. Worked closely with 4 multidisciplinary doctors to enable efficient, high-ownership patient care.

Patient Care Coordination Adaptability

Attention To Detail

Interpersonal Skills Workflow Management Staffing

Ghostwriter

Trickycare.com

Dec 2022 - Feb 2023 (2 months)

Created 30+ SEO-optimized blog posts on dental procedures, oral hygiene, and healthcare topics, increasing website traffic and user engagement. Maintained consistent brand voice across 10+ blogs per month by working closely with a remote dental professional client.

SEO Content Writing Blogging

Healthcare Writing

Time Management Remote Collaboration

Education

Degrees, certifications, and relevant coursework

Tutedude

SEO Fundamentals, Search Engine Optimization

2025 - 2025

Completed SEO Fundamentals certification in August 2025, covering keyword research, SEO content strategy, and website optimization techniques.

Simplilearn

Business Analysis Basics, Business Analysis

2025 - 2025

Completed Business Analysis Basics certification in September 2025, covering requirement gathering, process mapping, and stakeholder communication.

Udemy

Health Informatics 101: Digital Health Dynamics, Health Informatics

2025 - 2025

Completed Health Informatics 101: Digital Health Dynamics certification in September 2025, covering EHRs, healthcare data systems, and digital health technologies.