Anamika Kumari

I’m a motivated and detail-oriented B.Com graduate with experience in customer support. I handle inbound and outbound customer inquiries through calls, chats, and emails, providing accurate product and service information to keep customer satisfaction high.

I resolve customer issues effectively, maintain and update customer records accurately, and escalate complex cases to the appropriate team to ensure timely resolution. With strong communication skills in English and Hindi, I’m a quick learner with a positive attitude and the ability to manage tasks efficiently in a remote environment.