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KHUSHBOO KHATRI

@khushbookhatri

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Learning & Development Manager at Amazon India, improving onboarding time by 20% through structured learning journeys.

India

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What I'm looking for

I'm seeking an L&D Manager, Training Manager, Learning Operations Manager, Talent Development Manager, Instructional Designer, Training Lead, or Learning & Development Specialist role.

At Amazon India, I lead training operations across 92 delivery stations in Madhya Pradesh. I oversee trainers and learning teams while ensuring compliance with learning standards and operational policies.

I design e-learning content and structured learning journeys using Articulate 360, Rise 360, and LMS platforms. This work reduced average onboarding time by 20%, and I administer learning workflows and performance dashboards for 5,000+ associates.

At Amazon India (Asaan Jobs), I served as the primary point of contact for training across 30 delivery stations. I facilitated induction, compliance, safety, and productivity programs, supporting 95%+ onboarding efficiency.

Earlier, I managed training and HR operations at Frankfinn Airhostess Training Academy and led HR and administration at Aadishesh Info Communication Pvt. Ltd. My work also included mentoring early-stage startups at Net Edge Computing Solutions Pvt. Ltd. and delivering recruitment, training, branch operations, and customer operations work across my earlier career.

Experience

Work history, roles, and key accomplishments

Current

Training Specialist - Regional Management

Current

Amazon India

Mar 2022 - Present (4 years 7 months)

Spearheaded training operations across 92 delivery stations, overseeing trainers and learning ambassadors. Designed e-learning content and administered LMS workflows for 5,000+ associates, reducing onboarding time by 20% and improving performance scores by 15%.

Articulate 360 Rise360 LMS administration On The Job Training Learning By Doing Learning Analytics MBR Reporting Lean Six Sigma Value Stream Mapping Stakeholder Management

Training Specialist (Learning & Development)

Amazon India (Asaan Jobs)

Mar 2020 - Mar 2022 (2 years)

Served as primary point of contact for training initiatives across 30 delivery stations. Facilitated induction, compliance, safety, and productivity training, achieving 95%+ onboarding efficiency.

Training Delivery Induction Compliance Training Stakeholder Management Onboarding

Center Manager (Startup Incubation & Training)

Net Edge Computing Solutions Pvt. Ltd.

Sep 2018 - Feb 2020 (1 year 5 months)

Managed operations of a startup incubation center and mentored 20+ early-stage startups. Coordinated workshops and networking events reaching 500+ participants annually.

Startup Mentoring Business Model Canvas Workshop Coordination Event Management

Center Operations Manager (Training & HR)

Frankfinn Airhostess Training Academy

Nov 2016 - Sep 2018 (1 year 10 months)

Managed a team of 10+ trainers, driving trainer effectiveness and performance management. Administered payroll, PMS, and audits, improving administrative efficiency by 25% through SOP development.

Team Leadership Performance Management Payroll SOP Development Process Improvement

Manager - Human Resources (HR) & Administration

Aadishesh Info Communication Pvt. Ltd.

Dec 2014 - Nov 2016 (1 year 11 months)

Led end-to-end recruitment, reducing time-to-hire by 30%. Formulated HR policies and managed payroll for 100+ employees, maintaining accurate MIS reporting.

Recruitment HR Policy Payroll MIS Reporting Vendor Management

Recruitment Consultant

New Vistas Consultancy

Jan 2004 - Dec 2014 (10 years 11 months)

Managed full-cycle recruitment and client hiring mandates, placing 200+ candidates annually with 90%+ offer acceptance rates. Built strong client relationships increasing repeat business by 40%.

Recruitment Customer Relationship Management Candidate Sourcing