Ambika MS
@ambikams
Learning & Development leader driving measurable operational improvements.
IndiaWhat I'm looking for
I am a Learning & Development and Program Management professional with 15+ years of experience delivering corporate training, academic operations, and performance improvement initiatives. I have a proven record of driving 30% higher customer satisfaction, 40% faster assessment cycles, and 35% workflow efficiency gains.
Throughout my career I have directed corporate learning programs and academic operations, ensured 100% quality compliance and on-time delivery, and led teams to streamline processes across multi-stakeholder environments. I emphasize stakeholder engagement, data-driven feedback loops, and continuous improvement to enhance training impact and operational excellence.
I am proficient with LMS platforms, advanced MS Office (Excel, PowerPoint), and training analytics, and I hold certifications in Learning & Development and HR management. I am open to remote and global roles and prioritize roles where I can optimize processes, elevate learner outcomes, and support scalable program delivery.
Experience
Work history, roles, and key accomplishments
Deputy Manager – Learning
UNext Learning Pvt Ltd
Feb 2022 - Jun 2025 (3 years 4 months)
Directed corporate learning programs, achieving 100% quality compliance and 30% higher customer satisfaction; reduced assessment turnaround by 40% through streamlined evaluation processes.
Deputy Manager – Academic
iNurture Education Solutions Pvt Ltd
Dec 2019 - Feb 2022 (2 years 2 months)
Led a team of 4 to streamline cross-departmental workflows, reducing delays by 35% and ensuring 100% on-time curriculum delivery and accurate fee reporting.
Manager – Delivery Operations
Spring People Software Pvt Ltd
Feb 2018 - Jul 2018 (5 months)
Managed end-to-end corporate training delivery, coordinating trainers, vendors, and clients to achieve 95% satisfaction across cohorts.
TLCoordinated internal training programs for 1,000+ employees, reducing scheduling conflicts by 30% and improving satisfaction by 20% while delivering analytics dashboards for stakeholders.
Student Recruitment Administrator
Universitas 21 Global Pvt Ltd
Oct 2008 - May 2010 (1 year 7 months)
Streamlined administrative workflows to improve operational efficiency by 28% and managed payroll, travel logistics, and office expenses for smooth academic operations.
Training Coordinator
Cranes Varsity
Jul 2007 - Aug 2008 (1 year 1 month)
Coordinated logistics, scheduling, and reporting for corporate training programs to ensure smooth delivery and accurate participant records.
Training Coordinator
Alchemy Solutions
Nov 2006 - Jul 2007 (8 months)
Supported end-to-end training logistics including material preparation and learner feedback tracking to improve program execution.
Customer Support Executive
Mphasis BPO
Oct 2005 - Oct 2006 (1 year)
Delivered inbound customer support achieving over 90% customer satisfaction through effective issue resolution and communication.
Education
Degrees, certifications, and relevant coursework
BUBangalore University
Bachelor of Commerce, Finance & Accounting
Completed a Bachelor of Commerce with a focus on Finance and Accounting, graduating in 2009.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Ambika?
You can contact Ambika and 90k+ other talented remote workers on Himalayas.
Message AmbikaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
