Khariya Morrisey
@khariyamorrisey
Hotel general manager who drives sales, operational excellence, and guest experience through strong leadership.
What I'm looking for
I’m a hotel General Manager with years of experience leading operations, aligning teams to brand standards, and maximizing room revenue through strong sales management. I’ve managed daily performance across front desk, housekeeping coordination, inventory control, and escalated guest situations.
I bring a track record of balancing guest service with results—monitoring P&L, tracking revenue drivers like STAR reports and competitive sets, and ensuring rooms remain in excellent standing to prevent lost sales. I’m also comfortable handling sales-focused responsibilities, revenue/sell-outs, and maintaining compliance with company policies, state/federal regulations, and security procedures.
My leadership style is built on coaching, training, and accountability. I’ve overseen 17–20 and 25+ employees, encouraged a high-performance culture, and supported growth through consistent reporting, meetings, and operational follow-through.
Experience
Work history, roles, and key accomplishments
Sales Associate
Ace Cash Express
Jan 2026 - Present (6 months)
Delivered exceptional customer service by selling financial products including loans, check cashing, and money transfers, while accurately processing cash transactions. Followed company policies, state/federal regulations, and security procedures and maintained a clean, organized store environment.
General Manager
Holiday Inn Express
Jan 2022 - Jul 2025 (3 years 6 months)
Led hotel operations to ensure brand standards compliance, including room inventory management and keeping rooms available for sale. Managed room revenue and sell-outs using STAR reports and P&L while overseeing 25+ employees.
Assistant General Manager
Candlewood Suites
Sep 2019 - Jan 2022 (2 years 4 months)
Managed front desk operations including guest check-in/out, room inspections, and balanced billing/accounts payable for accuracy. Helped lead hotel operations while managing 17–20 employees through hiring, training, motivation, and performance counseling.
Customer Service Manager
Food Lion
Mar 2015 - Oct 2019 (4 years 7 months)
Managed front-end operations including service center, self-checkout, and Food Lion To-Go while delivering prompt, accurate, customer-focused service. Hired, trained, and supervised associates, monitored shrink, ensured cash and store funds accountability, and maintained regulatory and security compliance.
General Manager
Comfort Suites
Aug 2012 - Nov 2015 (3 years 3 months)
Oversaw hotel operations to maximize efficiency, profitability, staffing, and customer satisfaction while ensuring property maintenance and appearance standards. Managed budgets and forecasts, resolved escalated operational issues, and reported weekly to the owner/regional director.
Intern - Early Childhood
Vandalia Elementary School
Jan 2009 - Jun 2012 (3 years 5 months)
Supported the Early Childhood program within the elementary school setting designed to prepare students for future careers in education and social work. Provided assistance through classroom and student support activities while building experience in youth care and development.
Education
Degrees, certifications, and relevant coursework
North Carolina Central University
Bachelor's degree, Social Work
2014 - 2018
Earned a Bachelor's degree in Social Work.
Guilford Technical Community College
Associate's degree, Early Childhood Education
2012 - 2014
Earned an Associate's degree in Early Childhood Education.
Vandalia Elementary School
Early Childhood Program, Early Childhood Education
2009 - 2012
Completed an early childhood education program focused on preparing students to become educators and social workers.
Ben L. Smith High School
High School Diploma
2008 - 2012
Completed upper secondary education and received a diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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