I direct night-shift operations at Résidence Touristique Marcadal in Algiers, ensuring guest satisfaction, safety, and administrative continuity.
I manage check-ins and check-outs, official stay attestations, client inquiries, and escalated requests independently during non-business hours. I bring accuracy and calm problem-solving to facility and guest operations.
As founder and e-commerce manager of Hijabi shop, I run end-to-end online retail operations for women’s apparel. I handle customer support, order fulfillment, product catalog management, sales tracking, and customer engagement.
I use n8n, Python, and Docker to connect operational needs with practical automation that improves back-office productivity and customer satisfaction.
