Open to opportunities

Kgomotso Mashigo

@kgomotsomashigo

Detail-oriented professional with strong communication and documentation experience, delivering accurate and reliable transcription services.

South Africa

Message

What I'm looking for

I’m looking for remote transcription opportunities where I can deliver accurate, high-quality work while building long-term relationships with clients. I value clear communication, reliability, and consistent turnaround times.

I’m a detail-oriented professional with a background in international shipping and client communication, currently expanding into transcription work.

In my role as a Shipping Manager, I handle high-volume communication, review complex documentation for accuracy, and ensure everything is clearly structured and error-free. These skills translate directly into transcription, where precision, listening, and clarity are essential.

I specialize in producing accurate, well-formatted transcripts while meeting tight deadlines. Whether it’s interviews, meetings, or audio content, I focus on delivering clean and reliable work you can trust.

Experience

Work history, roles, and key accomplishments

Current

Shipping Manager

Current

TecEx

Jan 2025 - Present (1 year 4 months)

Managed a portfolio of international clients, delivering exceptional support and service while providing strategic guidance on trade compliance and shipping requirements. Proactively addressed client needs to improve satisfaction and support business growth through TecEx’s services.

Trade Compliance client support Vendor coordination

Shipping & Compliance Coordinator

TecEx

Mar 2024 - Dec 2025 (1 year 9 months)

Facilitated end-to-end transactions between new clients and vendors, acting as the main point of contact for client and vendor communication. Coordinated Importer of Record (IOR) and Exporter of Record (EOR) capabilities to enable smooth, compliant onboarding for Middle East and Africa accounts.

Exporter Of Record (EOR)Trade Compliance Client Onboarding Vendor Management Communication Management Process Coordination CRM (Salesforce)

Onboarding Account Manager

TecEx

Jan 2023 - Feb 2024 (1 year 1 month)

Served as the primary point of contact for prospective clients seeking Importer of Record (IOR) and Exporter of Record (EOR) services. Conducted client-facing communications and facilitated shipping and compliance processes to ensure seamless integration of services.

Exporter Of Record (EOR)Client Communication Account Management Stakeholder Management CRM (Salesforce)