Avanthika Shriram
@avanthikashriram
Dedicated professional skilled in administration and customer service.
South AfricaWhat I'm looking for
I am a dedicated and detail-oriented professional with a strong foundation in administration, sales, and transcription services. My experience includes working as a General Administrator and Sales at Exotex (Pty) Ltd, where I effectively communicate with clients, manage invoicing, and ensure smooth office operations. I pride myself on my ability to multitask and maintain high levels of accuracy in fast-paced environments.
In my previous role as a Receptionist and Sales Assistant at Champs Motor Spares, I provided excellent customer service and managed incoming calls while organizing office workflows. Additionally, my freelance work as a Transcriptionist has honed my skills in delivering accurate and timely transcriptions, demonstrating my commitment to quality and client satisfaction. I am passionate about contributing to organizational success through continuous learning and excellence.
Experience
Work history, roles, and key accomplishments
General Administrator & Sales
Exotex (Pty) Ltd
Sep 2023 - Present (1 year 9 months)
As a General Administrator & Sales at Exotex, I manage client communications, prepare order confirmations, and oversee invoicing. I ensure accurate record-keeping and smooth office operations through effective document management and administration.
Freelance Transcriptionist
Rev Transcription
Jan 2022 - Dec 2022 (11 months)
As a Freelance Transcriptionist, I transcribed audio files with a focus on accuracy and quality. I managed multiple projects, met tight deadlines, and ensured high client satisfaction through meticulous proofreading and editing.
Receptionist & Sales Assistant
Champs Motor Spares
Dec 2021 - Sep 2022 (9 months)
In my role as a Receptionist & Sales Assistant, I provided excellent customer service, managed calls, scheduled appointments, and organized office workflows. I maintained a welcoming reception area and ensured efficient administrative support.
Education
Degrees, certifications, and relevant coursework
i3A AHASA
National Diploma, Plant Production
2023 -
Currently pursuing a National Diploma in Plant Production through online studies.
TypeWhizz
Training Course, Transcription
2023 - 2023
Completed an 80-hour Transcription 101 Training Course, focusing on transcription techniques and accuracy.
Google Garage
Certification, Digital Marketing
2022 - 2022
Completed a certification in Fundamentals of Digital Marketing, focusing on essential digital marketing strategies and tools.
Kharina Secondary School
National Senior Certificate, General Education
2017 - 2021
Achieved a National Senior Certificate, demonstrating proficiency in various subjects and readiness for further education.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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