Keziah Janji
@keziahjanji
I am a detail-oriented administrative and logistics professional optimizing export operations and stakeholder coordination.
What I'm looking for
I am a detail-oriented administrative and logistics professional with over 5 years' experience supporting export operations, project coordination, and executive-level administration. I am proficient in MS Office, ERP and CRM systems, SharePoint and Teams, and I focus on accurate operational documentation.
In my current role I coordinate export documentation, generate and issue precise shipment invoices, maintain internal databases, and facilitate interdepartmental coordination to improve shipment processing and billing accuracy. I support onboarding of new staff and manage vendor and international stakeholder communications to ensure timely operational follow-up.
I have a track record of reducing turnaround times, developing partnerships to expand logistics networks, and improving CRM-driven service improvements. I also volunteer in community and marine conservation outreach, reflecting my commitment to purpose-driven work and sustainable impact across the region.
Experience
Work history, roles, and key accomplishments
Export Documentation Executive
Diamond Shipping Services
Feb 2023 - Present (2 years 7 months)
Coordinated export documentation including shipping instructions, cargo manifests and customs paperwork to ensure timely shipment processing and billing accuracy; issued shipment invoices and maintained digital filing systems.
Customer Relations Representative
Makupa Transit Shade
Jul 2021 - Jan 2023 (1 year 6 months)
Resolved client queries and collaborated with operations to optimize workflows, reducing cargo handling turnaround times and maintaining accurate CRM records to support service improvements.
Receptionist (Front Desk)
Amor Homes Real Estate
Jan 2020 - Jun 2021 (1 year 5 months)
Served as first point of contact, managed executive calendars and correspondence, and maintained filing and procurement systems to ensure efficient front-office operations.
Volunteer Coordinator
KWS National Marine Park
Apr 2019 - Dec 2019 (8 months)
Supported community outreach and logistics for conservation programs, coordinated volunteers and collected field data on marine wildlife to contribute to environmental monitoring and reporting.
Education
Degrees, certifications, and relevant coursework
Alliance Française de Mombasa
DELF A1/A2/B1, French Language
Obtained DELF A1, A2, and B1 French language certifications from Alliance Française de Mombasa.
Bahari Girls' Secondary School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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