Elizabeth Muoti
@elizabethmuoti
Operations and logistics specialist improving export accuracy and on-time delivery.
What I'm looking for
I’m an Operations and Logistics Specialist with 5+ years of experience in freight coordination, shipment routing, export documentation, and supply chain operations in fast-paced logistics environments. I’m known for managing FOB and export shipments end to end while keeping documentation and operational records consistently accurate.
In my current Operations Manager roles, I improved shipment accuracy by 15% through stronger documentation verification and shipment tracking, and increased on-time delivery performance by 20% by tightening freight booking and logistics scheduling. I also streamlined documentation workflows—especially in remote operations—to reduce inconsistencies in operational records.
I coordinate domestic and international logistics, handle carrier coordination and rate comparison, and manage exception handling by aligning clients, airlines, and internal teams to protect delivery timelines. I maintain accurate costing, billing, and invoice reconciliation records, supported by ERP-style data management and logistics systems like ICMS, Kentrade, and AFA IMIS.
My professional focus is documentation accuracy, compliance with export regulations, and continuous operational improvement. I bring strong Excel reporting and data analysis to support decision-making, and I build repeatable processes through SOP development and workflow optimization.
Experience
Work history, roles, and key accomplishments
Operations Manager
Greenrise Aircargo Ltd
Jan 2026 - Present (5 months)
Improved shipment accuracy by 15% by strengthening freight documentation verification and shipment tracking processes, and increased on-time delivery performance by 20% through better freight booking and logistics scheduling. Resolved shipment exceptions by coordinating clients, airlines, and internal teams while maintaining accurate operational records.
Operations Manager (Remote)
Jiwa Farm Export Ltd
Jul 2025 - Present (11 months)
Coordinated export shipments and logistics documentation in a remote operations environment, improving financial and operational accuracy by managing invoices, purchase orders, and cost records. Standardized documentation workflows to reduce inconsistencies and supported shipment scheduling with reporting for workflow improvements.
Logistics & Documentation Executive
Interveg Exports EPZ Limited
Feb 2022 - Jun 2025 (3 years 4 months)
Managed high-volume export logistics operations, coordinating shipment routing and compliance tracking while verifying customs and export documents for international clearance. Improved logistics workflow efficiency by standardizing documentation processes and maintaining accurate shipment records (invoices, packing lists, PODs) to support costing and reconciliation.
Sales & Logistics Intern
New Kenya Cooperative Creameries (NKCC)
Aug 2021 - Jan 2022 (5 months)
Maintained 99% accuracy in processing invoices, logistics records, and shipment documentation, improving documentation processes by reducing errors by 10%. Supported inventory tracking, stock reconciliation, and distribution/delivery schedule coordination.
Research Attaché
KALRO
Jul 2019 - Aug 2019 (1 month)
Conducted structured research and prepared reports supporting operational and policy decisions while maintaining accurate research documentation and data records. Supported readiness of documentation through careful record management.
Education
Degrees, certifications, and relevant coursework
Kenya School of Revenue Administration
Certificate in Customs & Freight Logistics, Customs & Freight Logistics
2023 - 2024
Earned a Certificate in Customs & Freight Logistics from Kenya School of Revenue Administration in 2023–2024.
South Eastern Kenya University
Bachelor of Agribusiness Management & Entrepreneurship, Agribusiness Management & Entrepreneurship
2017 - 2021
Completed a Bachelor of Agribusiness Management & Entrepreneurship at South Eastern Kenya University from 2017–2021.
ALX Africa
Virtual Assistant Program, Virtual Assistance
Completed the ALX Virtual Assistant Program (February–April 2026).
Kangundo Road Campus
Computer Packages Certificate, Computer Packages
2017 -
Completed a Computer Packages Certificate at Kangundo Road Campus in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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