I'm seeking a Customer Service & Logistics Operations role to utilize my administrative, data entry, and maritime operations skills in supporting efficient supply chain workflows and resolving client inquiries.
Looking for a job
Khadija Suleiman
@khadijasuleiman
Maritime logistics and customer service professional at Kenya Maritime Authority, managing cargo data, resolving client inquiries, & supporting trade.
KenyaWhat I'm looking for
At Kenya Maritime Authority, I captured data on Kenyan import and export cargo for different shipping lines and assisted in preparing and disseminating quarterly trade reports. I managed customer support inquiries, resolving client complaints, replying to email communications, and providing solutions for operational issues. Additionally, I supported export manifest registration and licensing renewals for shipping lines, shipping agents, and cargo consolidation.
At Boss Freight CFS, I submitted vehicle importation documents for clearance processing and assisted with vehicle verification, payment follow-up, and release procedures.
I am seeking to leverage my background in maritime operations, client problem-solving, and cargo data management into a dynamic Logistics Coordinator role.
Experience
Work history, roles, and key accomplishments
BC
Freelance Field Clearing Assistant
Boss Freight CFS
Oct 2021 - Nov 2021 (1 month)
Submitted vehicle importation documents for clearance processing and located vehicles in the yard using vessel and vehicle details. Assisted with vehicle verification, payment follow-up, and release procedures.
KA
Maritime Trade & Dev Intern
Kenya Maritime Authority
Jan 2026 - Apr 2026 (3 months)
Captured data on Kenyan import and export cargo for different shipping lines and assisted in preparing quarterly trade reports. Supported registration of export manifests and licensing renewals for shipping lines and agents.
MC
Madrasa Teacher
Markaz Zad Education and Ethics Centre
Jan 2021 - Sep 2021 (8 months)
Taught Islamic Religious studies and prepared and delivered lessons while supporting learners in their studies. Maintained a structured and supportive learning environment.
Education
Degrees, certifications, and relevant coursework
MI
Mombasa Aviation Training Institute
Diploma, Maritime Transport Logistics
2023 - 2025
Pursued a Diploma in Maritime Transport Logistics from September 2023 to March 2025. Awaiting final results.
PT
Pwani Teknowgalz
Certificate, Digital Literacy
2024 - 2024
Completed a Certificate in Digital Literacy from September 2024 to December 2024.
KC
Kisauni Vocational Training Centre
Certificate, Maritime Transport Logistics
2021 - 2022
Completed a Certificate in Maritime Transport Logistics from August 2021 to January 2022.
CC
Christian Industrial Centre
Certificate, Computer Applications
2020 - 2020
Completed a Certificate in Computer Applications from September 2020 to November 2020.
SS
Shariff Nassir Girls Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2016 - 2019
Completed Kenya Certificate of Secondary Education (KCSE) from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
KenyaAuthorized to work in
Salary expectations
45k+ USD
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