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Khadija SuleimanKS
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Khadija Suleiman

@khadijasuleiman

Maritime logistics and customer service professional at Kenya Maritime Authority, managing cargo data, resolving client inquiries, & supporting trade.

Kenya
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What I'm looking for

I'm seeking a Customer Service & Logistics Operations role to utilize my administrative, data entry, and maritime operations skills in supporting efficient supply chain workflows and resolving client inquiries.

At Kenya Maritime Authority, I captured data on Kenyan import and export cargo for different shipping lines and assisted in preparing and disseminating quarterly trade reports. I managed customer support inquiries, resolving client complaints, replying to email communications, and providing solutions for operational issues. Additionally, I supported export manifest registration and licensing renewals for shipping lines, shipping agents, and cargo consolidation.

At Boss Freight CFS, I submitted vehicle importation documents for clearance processing and assisted with vehicle verification, payment follow-up, and release procedures.

I am seeking to leverage my background in maritime operations, client problem-solving, and cargo data management into a dynamic Logistics Coordinator role.

Experience

Work history, roles, and key accomplishments

BC

Freelance Field Clearing Assistant

Boss Freight CFS

Oct 2021 - Nov 2021 (1 month)

Submitted vehicle importation documents for clearance processing and located vehicles in the yard using vessel and vehicle details. Assisted with vehicle verification, payment follow-up, and release procedures.

MC

Madrasa Teacher

Markaz Zad Education and Ethics Centre

Jan 2021 - Sep 2021 (8 months)

Taught Islamic Religious studies and prepared and delivered lessons while supporting learners in their studies. Maintained a structured and supportive learning environment.

Education

Degrees, certifications, and relevant coursework

MI

Mombasa Aviation Training Institute

Diploma, Maritime Transport Logistics

2023 - 2025

Pursued a Diploma in Maritime Transport Logistics from September 2023 to March 2025. Awaiting final results.

PT

Pwani Teknowgalz

Certificate, Digital Literacy

2024 - 2024

Completed a Certificate in Digital Literacy from September 2024 to December 2024.

KC

Kisauni Vocational Training Centre

Certificate, Maritime Transport Logistics

2021 - 2022

Completed a Certificate in Maritime Transport Logistics from August 2021 to January 2022.

CC

Christian Industrial Centre

Certificate, Computer Applications

2020 - 2020

Completed a Certificate in Computer Applications from September 2020 to November 2020.

SS

Shariff Nassir Girls Secondary School

Kenya Certificate of Secondary Education, Secondary Education

2016 - 2019

Completed Kenya Certificate of Secondary Education (KCSE) from 2016 to 2019.

Tech stack

Software and tools used professionally

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