Michelle May
@michellemay
Virtual Assistant delivering efficient scheduling, data entry, and organized administrative support remotely.
What I'm looking for
I’m an administrative support professional and Virtual Assistant with experience in scheduling, client communication, data entry, document management, and workflow coordination. I manage high-volume emails and phone communication while keeping records organized and accurate in fast-paced environments.
In my roles, I handle appointment scheduling and calendar management using scheduling systems to prevent conflicts and maintain organized schedules. I maintain accurate records, update information, and support daily operations through careful prioritization and dependable time management.
I also support structured workflows by reviewing documentation, processing cases, and ensuring completeness and accuracy. From CRM systems and database management to file organization and record management, I focus on clear processes, confidentiality, and timely follow-through.
I’m seeking a Virtual Assistant or Remote Administrative Assistant position where I can provide efficient administrative and organizational support—bringing strong customer service, attention to detail, and efficient communication to help teams stay organized and move work forward.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Forsyth County Department of Public Health
Jan 2023 - Jan 2026 (3 years)
Managed high-volume phone and email communication, responding to patient inquiries and providing customer support. Scheduled appointments and maintained accurate patient records, supporting documentation, workflow coordination, and billing/payment processing.
Data Entry Intake Reviewer
The Resource
Jan 2021 - Jan 2023 (2 years)
Managed incoming client requests by handling documentation and ensuring case information was accurate and complete. Provided email and phone support, performed data entry and record updates, and organized digital files while following structured workflows and confidentiality requirements.
Education
Degrees, certifications, and relevant coursework
Forsyth Technical Community College
Dental Assistant II / Administrative Assistant, Dental Assisting
2023 - 2026
Dental assistant II / administrative assistant training from 2023 to 2026.
Community College
Dental Assisting
2015 - 2017
Studied dental assisting from 2015 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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