Open to opportunities

Nikita Umoafia

@nikitaumoafia

Message

Detail-oriented virtual assistant specializing in customer support, appointment setting, and AI automation.

United States

Message

What I'm looking for

I seek remote roles supporting founders or teams with admin, customer support, and automation—where I can optimize workflows, maintain organized systems, and contribute to operational efficiency.

I am a detail-oriented Virtual Assistant with hands-on experience supporting founders, business owners, and startups in fully remote environments. I consistently deliver high-quality administrative and customer support, including inbox and calendar management, appointment setting across time zones, and CRM maintenance.

I leverage productivity and automation tools—such as Zapier, Airtable, ClickUp, Monday.com, Google Workspace, and Advanced Excel—to streamline repetitive tasks, improve response times, and maintain accurate reporting and documentation. My background in academic and business operations equips me to handle confidential information, coordinate projects, and support senior leadership effectively.

Known for reliability, process optimization, and strong communication, I have successfully supported US-based teams and remote clients while improving organizational efficiency and day-to-day operations. I seek opportunities where I can apply my operational skills and automation know-how to help teams stay organized and productive.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

NorthBridge Consulting LLC

May 2025 - Nov 2025 (6 months)

Delivered remote administrative and customer support services including inbox management, appointment setting across time zones, CRM updates, and reporting to ensure data accuracy and timely responses.

Inbox Management CRM Google Workspace Microsoft Excel Customer Support Appointment Setting Zapier Data Entry

Virtual Assistant

ClearWave Services LLC

Aug 2024 - Jan 2025 (5 months)

Supported business operations with email and calendar administration, client communication, scheduling, and data entry to improve productivity and maintain organized remote workflows.

Client Communication Google Workspace Microsoft Excel Scheduling Data Entry document preparation

Lecturer

Arthur Jarvis University

Dec 2019 - Jan 2025 (5 years 1 month)

Managed academic and administrative operations including calendars, official correspondence, project coordination, and confidential record tracking to support faculty and institutional processes.

Academic Administration Calendar Management Project Coordination Report Preparation Teaching

Virtual Assistant

BrightPath Solutions LLC

Jan 2024 - Jul 2024 (6 months)

Provided high-volume inbox management, calendar coordination, appointment scheduling, and record maintenance to optimize remote client operations and prevent scheduling conflicts.

Inbox Management Scheduling Google Workspace Microsoft Excel Reporting Data Entry Workflow Optimization

Invigilator

Memorial University of Newfoundland & Labrador

Mar 2022 - Mar 2022 (0 months)

Supported examination logistics and compliance, managed documentation and reporting, and ensured confidentiality and adherence to protocols during assessments.

Compliance Documentation Reporting Confidentiality Proctoring Process Adherence