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Amalia Faria

@amaliafaria

Healthcare receptionist at Hospital Santa Rita handling patient registration, insurance authorizations, and outpatient scheduling.

Brazil

Message

At Hospital Santa Rita, I register patients, prepare records, and support outpatient reception workflows. I also request insurance authorizations, schedule appointments, and prepare documents for insurance billing.

At Notrelabs, Grupo NotreDame Intermédica / Hapvida, I assisted laboratory patients with exam guidance and appointments, using TASY, MKT, and LisNet. I also supported exam billing and submitted information related to Brazil’s public health system (SUS).

Earlier, I served B2B key accounts at Mogifrigor Ind. e Com. Ltda., preparing technical quotations, tracking orders, and providing after-sales support. My experience also includes administrative work and a postgraduate certificate in Business Management.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Hospital Santa Rita

Sep 2024 - Present (2 years 1 month)

Register patients, prepare records, and support outpatient reception workflows. Request authorizations and issue health insurance forms for multiple providers.

Patient Registration Insurance Authorization Appointment Scheduling Medical Records Billing Support

Receptionist

Notrelabs, Grupo NotreDame Intermédica / Hapvida

Jan 2021 - Sep 2024 (3 years 8 months)

Assisted laboratory patients, provided exam guidance, and scheduled appointments. Registered exams and used TASY, MKT, and LisNet systems in daily operations.

Tasy MKT LISNET Patient Support Appointment Scheduling Registration Billing Support SUS

Receptionist

Clínica Med Roma

Mar 2019 - Apr 2020 (1 year 1 month)

Managed appointment scheduling, phone inquiries, patient registration, and insurance authorizations. Supported consultation and exam billing, payment tracking, claims appeals, and document filing.

Appointment Scheduling Phone Support Patient Registration Insurance Authorization Billing Claims Appeals Document Filing

Administrative Analyst

Mogifrigor Ind. e Com. Ltda.

Jul 2012 - Sep 2015 (3 years 2 months)

Managed accounts payable and receivable, invoicing, and documentation for accounting. Coordinated freight and outsourced installation teams; supported HR routines, recruitment, attendance and overtime tracking, and payroll review.

Accounts Payable Accounts Receivable Invoicing Documentation Freight Coordination HR Support Recruitment Attendance Tracking Payroll Review

Sales Analyst

Mogifrigor Ind. e Com. Ltda.

Apr 2003 - Jun 2012 (9 years 2 months)

Served B2B key accounts, preparing technical product quotations, negotiating, tracking orders through production, and providing after-sales support. Supported the internal sales team and coordinated marketing communications.

B2B Sales Key Account Management Quotations Negotiation Order Tracking After Sales Support team training Marketing Communications