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Kevin Aguilar Mora

@kevinaguilarmora

Versatile Virtual Assistant with expertise in managing medical schedules.

Costa Rica
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in project management and customer service.

I am a versatile Virtual Assistant with a strong background in managing medical schedules and providing exceptional customer service. My experience includes overseeing over 350 schedules for Behavioral Therapists, ensuring timely communication with families and team members. I thrive in fast-paced environments and am committed to maintaining high standards of quality and efficiency.

In addition to my scheduling expertise, I have a proven track record in customer service and technical support, having worked with renowned companies like Nike. My results-driven approach has consistently surpassed targets, and I excel in fostering collaboration within teams. I am currently completing a Foundations of Project Management certificate, which complements my skills in project management and team leadership.

Experience

Work history, roles, and key accomplishments

AI

Scheduler-Assistant

Autism Spectrum Interventions

Oct 2024 - Jun 2025 (8 months)

Managed over 350 schedules for Behavioral Therapists, handling additions, cancellations, and rescheduling of appointments. Ensured 100% clean data input into the system by working on system cleansing projects.

UB

Sr. Collection Agent

United Collection Bureau

Apr 2020 - Jul 2024 (4 years 3 months)

Consistently surpassed revenue targets by effectively recovering medical bills, utilities, and student loans. Excelled in negotiations and team management, fostering a collaborative environment for enhanced collection efficiency.

FJ

Sous Chef

Fuego y Sazón Grill San Jose

Jan 2020 - Apr 2020 (3 months)

Led as a team leader, specializing in recipe creation, special events coordination, and inventory management. Guided and motivated teams to consistently deliver exceptional service and optimized stock levels for enhanced efficiency.

WH

Chef B

Wyndham Hotel

Aug 2018 - Oct 2019 (1 year 2 months)

Produced recipes, coordinated special events, and managed inventory. Led shifts, ensuring seamless operations and motivating teams for exceptional service delivery.

Education

Degrees, certifications, and relevant coursework

GC

Google Certificates

Professional Certificate, Project Management

Currently pursuing a professional certificate in project management, focusing on advanced concepts and practical application. Developing expertise in leading and executing complex projects.

GC

Google Certificates

Certificate, Foundations of Project Management

Completed a foundational certificate program in project management. Gained understanding of core project management principles and methodologies.

IR

Idiomas Costa Rica

Certificate, English Language

Completed a program focused on developing English language skills. Gained proficiency in reading, writing, and conversational English.

PI

Politecnico Internacional

Culinary Arts Degree, Culinary Arts

Obtained a comprehensive degree in Culinary Arts, covering various cooking techniques and kitchen management. Developed expertise in food preparation, presentation, and culinary operations.

Tech stack

Software and tools used professionally

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Kevin Aguilar Mora - Scheduler-Assistant - Autism Spectrum Interventions | Himalayas