
Keturah Mastrogiacomo
@keturahmastro
Medical billing specialist trained at MedCerts, combining Navy healthcare experience with knowledge of claims, reimbursement, and revenue cycle.
What I'm looking for
At Children's Hospital of The King's Daughters, I supported provider operations by coordinating scheduling, credentialing, compliance appointments, and financial administrative tasks. I also maintained clinical and academic documentation for providers.
As a Hospital Corpsman in the US Navy, I supported patient intake and care, maintained confidential health records, and conducted health assessments and suitability screenings. My work contributed to a 3% increase in medical readiness within the command.
I recently earned my Certified Medical Billing Specialist certification through MedCerts. My training covered revenue cycle management, CMS-1500 claim preparation, ICD and CPT coding fundamentals, insurance verification, claims processing, reimbursement, and HIPAA/CMS compliance.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Children's Hospital of The King's Daughters
Mar 2025 - Aug 2025 (5 months)
Coordinated complex scheduling, managed licensure and credentialing support, and prepared professional communications. Handled financial administrative tasks and maintained accurate records to support operations.
Physical Therapy Technician
US Navy
Oct 2019 - Feb 2022 (2 years 4 months)
Administered prescribed treatment and exercise programs for patients with musculoskeletal and neurological disorders. Treated and rehabilitated patients on a 32-bed intensive physical therapy post-operative surgical ward.
Hospital Corpsman
US Navy
Nov 2013 - Feb 2022 (8 years 3 months)
Assisted medical providers with health assessments and verified health records, contributing to a 3% increase in medical readiness. Resolved patient inquiries and communicated effectively with internal and external customers.
Education
Degrees, certifications, and relevant coursework
MedCerts
Certified Medical Billing Specialist, Medical Billing
Earned a Certified Medical Billing Specialist certification in September 2026.
Eastern Michigan University
Attended Eastern Michigan University.
Old Dominion University
Attended Old Dominion University.
American Red Cross
Basic Life Support for Healthcare Providers (BLS), Healthcare
Earned Basic Life Support for Healthcare Providers (BLS) certification.
Tech stack
Software and tools used professionally
Google Docs
Microsoft SharePoint
Google Drive
Google Analytics
Adobe Photoshop
Adobe InDesign
Microsoft Teams
macOS
Windows
Google Workspace
Microsoft Office 365
Google Sheets
Microsoft Excel
Adobe Illustrator
Adobe Premiere Pro
Canva
Blackboard Learn
ChatGPT
Adobe Acrobat Pro
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Square
Epic
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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