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Elisha Cozine

@elishaac

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Detail-oriented healthcare operations and medical billing professional improving revenue cycle performance.

United States

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What I'm looking for

I’m looking for a healthcare team where I can strengthen revenue cycle performance, resolve denials and credentialing issues, and improve A/R. I thrive in patient-centered environments that value HIPAA compliance, clear communication, and organized operations.

I’m a detail-oriented healthcare operations and medical billing professional with 6+ years of experience managing office workflows while strengthening revenue cycle performance. I focus on resolving billing issues, correcting denials, addressing credentialing gaps, and improving A/R to support consistent reimbursement.

In my current role as a Medical Biller, I identified and resolved billing issues left by a previous billing company, including denied claims, credentialing gaps, and outstanding A/R—improving revenue flow and overall system accuracy. I process patient payments, submit insurance claims, and maintain accurate financial records while minimizing errors and ensuring timely reimbursement.

Previously, as an Office & Billing Manager, I led a comprehensive overhaul of billing and revenue cycle systems, resolving claim denials, correcting credentialing issues, and improving reimbursement consistency. I also successfully credentialed the practice and providers with multiple major insurance carriers, expanded access to care, and supported practice growth by enabling new clinicians, expanded office space, and increased patient capacity.

I’m known for clear communication, problem-solving, and bringing organization and stability to growing healthcare environments. I’ve worked independently as a solo biller while partnering with administrative and clinical teams to maintain efficient, patient-centered operations and full HIPAA compliance.

Experience

Work history, roles, and key accomplishments

Current

Medical Biller

Current

Crestview Physical & Aquatic Therapy

Mar 2026 - Present (3 months)

Resolved denied claims, credentialing gaps, and outstanding A/R from a prior billing company, improving revenue flow and overall system accuracy. Process patient payments and insurance claims while minimizing errors and verifying documentation with administrative and clinical teams under HIPAA compliance.

Medical Billing Revenue Cycle Management Credentialing Accounts Receivable Payment Posting HIPAA compliance EMR

Teacher (Grades 3–8)

Okaloosa County Schools

Jan 2023 - Jan 2025 (2 years)

Designed and delivered curriculum-aligned instructional materials across Grades 3–8, creating and editing assessments and parent communication materials for accuracy and consistency. Maintained student records, progress documentation, and individualized plans while collaborating with administrators and faculty to support achievement and school goals.

Curriculum Development Assessment Creation Student Records Progress Monitoring Classroom Materials

Office & Billing Manager

Healing Hoof Steps

Dec 2021 - Sep 2023 (1 year 9 months)

Led an overhaul of the practice’s billing and revenue cycle systems, resolving claim denials and credentialing issues to improve reimbursement consistency. Managed end-to-end mental health billing (claims submission, payment posting, insurance follow-up, denial resolution, benefits verification, and A/R) and credentialed providers with multiple insurance carriers while maintaining HIPAA-compliant

Medical Billing Revenue Cycle Management Credentialing Denial Management Payment Posting Insurance Follow Up Benefits Verification Accounts Receivable HIPAA compliance Workflow Management

Medical Billing Clerk

Okaloosa Heart and Vascular

Apr 2021 - Jan 2022 (9 months)

Processed patient payments and insurance claims with 98% accuracy while maintaining accurate financial records. Collaborated with front desk and clinical staff to ensure documentation accuracy and provided clear, compassionate, HIPAA-compliant communication for billing questions and concerns.

Medical Billing Payment Processing Accounts Receivable HIPAA compliance Patient Communication Record keeping Insurance Billing