Keshia Arguedas

At AY CHIHUAHUA, I oversee day-to-day administration and support the business’s operations. I track income and expenses, organize payment information, and monitor operating costs.

I coordinate supplier communications, orders, and follow-ups to support inventory and service continuity. I also assist with customer communications and promotional activities.

At ALIGHT, I supported customers by phone, email, and live chat with pension-related procedures. I explained benefit information and guided customers through the steps needed to complete their requests, using Microsoft Teams, VPN connections, and ALISS for online calls.

At ADT, I assisted customers with applications and technical support for camera and security equipment, guiding them through troubleshooting and product features. I also supported Jaguar Land Rover Panama’s sales and marketing team by welcoming showroom visitors in Spanish and English. I hold a Bachelor’s degree in Architecture.