Open to opportunities

Maria Aguina

@mariaaguina

Message

Architect and executive assistant skilled in administration, space planning, and process improvement.

Panama

Message

What I'm looking for

I seek a role blending administrative leadership and architectural/space-planning work where I can drive process improvements, support senior teams, and contribute to project delivery and stakeholder coordination.

I am an architect-trained professional with hands-on experience in executive support, space planning, and administrative operations across international and governmental environments. I have supported senior leaders, coordinated complex travel and events, led administrative projects, and produced presentations and reports using Microsoft Office and corporate platforms.

I combine technical design skills—Autocad, SketchUp and Lumion—with strong process-improvement experience, having reduced data errors by 20% in a recent administrative role. I am organized, communicative, and experienced with systems such as SAP/Ariba, Saba and ServiceNow, enabling efficient workflow management and stakeholder coordination.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Tetra Pak

Jan 2024 - Present (1 year 9 months)

Provide executive-level administrative support to the Managing Director for the Caribbean and Central America region, coordinating complex calendars, travel, and regional leadership events while leading administrative projects to control costs and improve efficiency.

Executive Support Calendar Management Travel Coordination Event Planning Microsoft Office Project Coordination Confidentiality

Administrative Clerk

U.S. Embassy

Jan 2023 - Jan 2024 (1 year)

Performed precise data entry and improved processes to reduce errors by 20%, managed communications and scheduling, supported procurement and travel using Ariba (SAP), and administered time and attendance for the team.

Data Entry Ariba MS Office Scheduling Process Improvement Time Attendance Communication

Architecture Intern

U.S. Embassy

Jan 2022 - Jan 2023 (1 year)

Prepared design presentations with 3D modeling, drafted scopes for subcontractors, conducted project inspections to ensure quality and safety, and designed custom furniture for projects in the Architecture area.

Autocad SketchUp 3D Modeling Project Inspection Scope Writing Visual Presentation

Customer Service Representative

Alorica

Jan 2020 - Dec 2020 (11 months)

Responded to customer inquiries, resolved account issues, provided product and pricing information, coordinated delivery concerns with logistics, and verified customer identities per security procedures.

Customer Service Communication Identity Verification CRM

HR Talent Management Operator

Caterpillar

Jan 2018 - Dec 2019 (1 year 11 months)

Managed employee relocations and records, responded to employee inquiries, processed requests using platforms like SABA and ServiceNow, and maintained accurate interaction and personnel records.

Talent Management ServiceNow Records Management Customer Service HR Processes