At Alorica, I provide personalized customer support by phone, live chat, and email, helping with inquiries, issue resolution, and account support.
I also handle scheduling, data entry, inbox management, and documentation while managing follow-ups and supporting efficient team operations.
At RJ Languages, I translated advertising materials and localized digital content. I also edited and formatted documents for complex templates and layouts.
At SVAP Deyaneth, I supported clients in person and virtually, managed loan documentation and database updates, and assisted with promotional activities.
