Keshaya Jackson
@keshayajackson
Ambitious individual with a passion for customer service and care.
CanadaWhat I'm looking for
I am an ambitious individual with a diverse background in customer service, medical administration, and dramatic arts. My experience spans various roles, including as a Client Care Representative at Laserbody MD, where I honed my skills in appointment scheduling, payment processing, and client relations. My strong interpersonal skills have allowed me to effectively communicate with clients and resolve their concerns, ensuring a positive experience.
In addition to my role at Laserbody MD, I have worked in several customer-facing positions, including as a Server/Hostess at FLAVAS Caribbean Restaurant and a General Sales Advisor at Allianz Global Assistance. These experiences have equipped me with the ability to handle cash transactions, manage bookings, and provide exceptional service in fast-paced environments. I am dedicated to continuous learning and growth, as evidenced by my educational background in Medical Terminology and Spa Management from reputable institutions.
Experience
Work history, roles, and key accomplishments
Server/Hostess
FLAVAS Caribbean Restaurant/Bar
Dec 2020 - Present (4 years 8 months)
Responsible for serving food and beverages, seating customers, taking orders, and handling cash transactions in a family-owned restaurant.
Client Care Representative
Laserbody MD
Apr 2023 - Apr 2024 (11 months)
Managed spa appointments, processed payments, handled client complaints, and maintained schedules while providing excellent customer service.
General Sales Advisor
Allianz Global Assistance
Jul 2019 - Jul 2023 (4 years)
Sold travel insurance, resolved claims and payment issues, and provided customer support through inbound and outbound calls.
Spa Receptionist
Fuzz Wax Bar
Feb 2020 - Aug 2022 (2 years 6 months)
Managed appointment bookings, prepared spa rooms, and provided customer service by addressing guest concerns and feedback.
Server/Cashier/Bartender
The Rec Room Sports Grill
Mar 2019 - Jun 2022 (3 years 3 months)
Served food and beverages, managed cash transactions, and assisted guests with their needs in a lively sports grill environment.
Beauty Advisor
Cloré Beauty Store
Dec 2021 - Apr 2022 (4 months)
Provided beauty product knowledge, managed cash transactions, and assisted in store operations including opening and closing.
Front Desk Receptionist
MedCare Plus Medical Clinic
Jul 2020 - Jun 2021 (11 months)
Coordinated patient appointments, assisted with paperwork, maintained health records, and verified insurance coverage.
Education
Degrees, certifications, and relevant coursework
SCSeneca College
Skilled Trade Certificate, Medical Terminology
2019 - 2021
Completed AEC / DEP or Skilled Trade Certificate in Medical Terminology, focusing on the essential medical vocabulary and terminology used in healthcare settings.
HCHumber College
Skilled Trade Certificate, Spa Management
2017 - 2019
Completed AEC / DEP or Skilled Trade Certificate in Spa Management, gaining knowledge in spa operations, customer service, and wellness practices.
Availability
Location
CanadaAuthorized to work in
Job categories
Interested in hiring Keshaya?
You can contact Keshaya and 90k+ other talented remote workers on Himalayas.
Message KeshayaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
