Kerry Van Niekerk

Provided excellent product knowledge and recommendations to customers, ensuring all customers were greeted and offered product samples. Achieved budget and growth on store KPIs while ensuring compliance with legislation and company procedures regarding Health & Safety and Food Safety.

Provided customers with comprehensive knowledge on completing bathroom, kitchen, or renovation projects. Designed bathrooms from start to finish, including furniture, plumbing, and wall/floor coverings. Achieved monthly sales targets and a positive conversion rate from quotation to sales.

Ensured correct product placement, merchandising, and pricing according to sales packs, maintaining a high level of customer service. Managed stock levels and achieved KPIs and year-over-year growth. Conducted staff training on products, safety, and customer demonstrations.

Achieved profit margin and created sales growth in the department, with a 7% year-over-year sales increase. Ensured correct product placement maximized sales and reduced stock loss, while maintaining a high level of customer service. Managed stock levels and KPIs.

Achieved profit margin by maximizing sales using KPI statistics and ensured a high standard of customer service. Merchandised stock to full potential and provided training, development, work reviews, and appraisals for paid staff. Ensured all staff and volunteers complied with policies and procedures.

Managed ordering and maintaining jewelry stock for all branches, fostering good relationships with suppliers and customers. Maintained up-to-date reconciliation of sales and stock records for all branches. Handled staff costs, payroll administration, and created/maintained customer databases and the business website.

Updated GIS mains records for Low Voltage, High Voltage, and OH records. Performed scanning, positioning, and vectorizing of new data. Updated and audited the Asset Database, and trained new staff members.

Planned and organized meetings, managed the Forestry Manager's daily and weekly schedule, and handled filing, phone calls, and typing. Worked with GIS, including digitization of imagery, customized map production, and analysis of fire-risk and plantation damage using Map Info 6 and 7.

Grade: Accounts A, Math’s B, English B

Activities and societies: Accounts A, Math’s B, English B, Biology B, Science C, Commerce C, Religious Education C

Completed O'levels with strong grades in Accounts, Mathematics, and English. Gained foundational knowledge in various subjects including Biology, Science, Commerce, and Religious Education.